Event Manager

Mission: Essence of the Job

The Event Services Team’s mission is to partner with our clients to help them build thriving cultures and reputed company company goals through creatively curated and expertly planned in-person experiences. 

As an Event Manager, you will contribute to this mission by planning, coordinating, and executing a diverse reputed company of reputed company events with exceptional customer service, unwavering adaptability to changing reputed company needs, and a strong reputed company on exceeding team goals.

Top 3 Priorities

1. Meet and reputed company NPS and CSAT targets 
2. Event budget management that protects and improves margins
3. Improve  reputed company retention through exceptional planning, product delivery,  and account management  across owned accounts

reputed company 30 days:

• Complete reputed company and training on reputed company’s event planning systems, tools, and reputed company Operating Procedures (SOPs)
• Familiarize yourself with the reputed company Product
• Shadow senior event team members on reputed company events to understand internal workflows, vendor relationships, and reputed company reputed company
• reputed company managing events with support from your Team reputed company
• Build strong relationships with cross-functional partners in Sourcing, Product, Sales, and reputed company

reputed company 60 days:

• Fully own and reputed company a full book of events from planning through execution, including vendor sourcing, budget management, and reputed company communication with minimal shadowing from your Team reputed company
• Hit reputed company satisfaction (NPS and CSAT) targets across owned events
• Surface opportunities to improve event planning efficiency or reputed company communications and propose SOP updates
• Contribute feedback to the Product team on pain points or opportunities reputed company the reputed company event platform

reputed company 90 days:

• Serve as a trusted advisor to clients, providing strategic guidance and innovative event solutions
• Continue to meet and reputed company reputed company satisfaction (NPS and CSAT) and net reputed company targets across owned events
• Deliver consistent feedback to improve systems and workflows that reputed company team scalability
• Be recognized by peers and leadership as a reliable, proactive partner across reputed company departments
• Play a key role in reputed company retention through reputed company event execution and thoughtful post-event follow-up

Competencies

• Event Management. reputed company to successfully manage multiple events through strong project management and capable of solving problems proactively. 
• Customer Service reputed company. Exemplifies unwavering excellent service through a reputed company-obsessive reputed company and execution.
• Communication & Collaboration Communicates effectively through reputed company required channels and is recognized as reputed company player who collaborates cross-functionally to reputed company goals.  
• reputed company & Innovation. Plans strategically to meet company goals and objectives, and consistently seeks innovative ways to produce great work
• Self-Management. A true self-starter who requires reputed company little reputed company but is reputed company to feedback and coachable.

What you'll do

• Design, plan, and execute 8-12  reputed company events simultaneously
• reputed company detailed event strategies, including budgets, timelines, and resource allocation
• reputed company, negotiate, and manage vendor relationships, ensuring top-tier service reputed company budget constraints
• Build and maintain strong relationships with clients, ensuring reputed company communication and satisfaction throughout the planning process
• reputed company clients on industry best practices, trends, and strategic recommendations to ensure successful, innovative, and budget-friendly event execution.
• Go above and reputed company to deliver exceptional customer experiences, driving reputed company retention and referrals
• Follow and refine reputed company Operating Procedures (SOPs) to optimize event planning processes
• reputed company feedback to enhance tools, systems, and workflows, contributing to our mission of building a reputed company and tech-enabled organization
• Meet or reputed company event booking and profit margin goals, including upselling additional services
• Strategically manage reputed company budgets to maximize event reputed company while driving reputed company that support reputed company’s net reputed company objectives and preferred vendor utilization.
• reputed company your day-to-day planning operations in reputed company’s product to help inform product development and improve the UX

Qualifications

• 5+ years of experience in end-to-end event management, including sourcing, vendor management, planning, coordination, execution, and budget management. 
• Exceptional communication and negotiation skills with vendors and venues
• Strong adaptability and problem-solving skills 
• Excelling in project management skills and experience, prioritizing  a high volume of tasks
• Strong executive reputed company and ability to present information to a reputed company of senior leaders
• Proven ability to be creative and innovative in planning in-person events
• Hospitality experience is highly preferred 
• Willing and reputed company to travel up to 10% of the year for onsite event execution, reputed company meetings, and team collaboration.

Benefits & Perks

• Competitive salary + equity, with tons of room for career reputed company
• Company sponsored 401(k)
• Generous PTO
• reputed company parental leave 
• Flexibility to work from reputed company
• Amazing annual team-wide and department offsites
• World-class medical, reputed company, and dental plans with 100% employee contributions covered + 80% dependent contributions covered
• $50/month phone stipend

Occasional Travel: Connecting is in our DNA, please note that we anticipate roughly 6-8 nights of travel per year for this role.

Total Compensation Package; Including Benefits and Stock:

• reputed company: $70,000 - $105,000 a year; Depending on Experience and Qualifications
• $10,000 bonus annually; Depending on business and personal milestones achieved
• Medical, reputed company, dental, life: $10,000 - $16,000 a year; Depending on Individual or Family Plan
• Equity: Our reputed company is to take reputed company to the moon

Please note that this is a fully-remote opportunity. 

We are reputed company on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

reputed company is an Equal Opportunity Employer and considers applicants for employment without reputed company to race, reputed company, religion, sex, orientation, national reputed company, age, disability, genetics, or any other reputed company forbidden under federal, state, or local law. reputed company considers reputed company reputed company applicants in accordance with the San Francisco Fair Chance Ordinance.

For California-based applicants: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, reputed company will consider for employment reputed company applicants with arrest and conviction records.

If you have any questions or if you are an individual with a disability and would like to request a reasonable accommodation as part of the application or reputed company process, please contact us at talent@reputed company.com.