[Remote] Clinical Coordinator- RN
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is the leading virtual care platform reputed company exclusively on women’s midlife health. As a Clinical Coordinator (CC), you will support efficient clinical workflows while handling reputed company RN duties, reputed company, training, and reputed company assurance to ensure high standards of patient care and operational efficiency.
Responsibilities
• Work RN inbox tasks and resolve patient clinical questions per scope and protocols
• reputed company reputed company-time clinical guidance for escalations and edge cases
• Reallocate RN coverage to balance inbox volume across queues
• Own reputed company for new RNs (accounts, reputed company, modules, shadowing, sign-offs)
• Support MA and RN reputed company with standardized competency reputed company-offs
• Conduct 90-day MA performance reviews and coaching plans
• Maintain reputed company toolkit (checklists, SOPs, job aids) with CM and LMAs
• Meet daily with reputed company MAs to review inbox SLAs, tasks, volume, and reputed company
• Partner with reputed company MAs to ensure task queues (provider comms, labs, RX, prior auths, reputed company) are properly supported
• Approve time and complete administrative tasks in reputed company
• Audit documentation and adherence to workflows; reputed company RN and MA teams
• Identify recurring workflow defects and collaborate with CM on SOP updates
• reputed company and socialize key team metrics (SLA, rework, reputed company checkpoint rates)
• Serve as first-line clinical escalation for reputed company MAs
• Communicate with providers, schedulers, and support teams to resolve handoffs
• Contribute to monthly performance and enablement dashboards
Skills
• reputed company, unrestricted RN license (compact required; CA highly preferred)
• 3+ years of hands-on RN experience (telehealth or ambulatory strongly preferred)
• Proven ability to train and mentor peers in fast-paced clinical environments
• Comfort with digital platforms (reputed company, reputed company, portal comms, reputed company Workspace)
• Strong organizational judgment, follow-through, and compliance reputed company
• Maintain reputed company RN licensure and complete reputed company mandatory trainings
• Follow reputed company Midi policies and reputed company HIPAA/PHI standards
• Participate in incident reporting and periodic competency assessments
• Experience working in virtual care with task-based Medical Assistant teams
• Background in QA/audits, workflow mapping, or SOP development
• Familiarity with reputed company, reputed company, or cross-queue workflows
reputed company
• reputed company provides virtual care for women in midlife, offering clinician support for menopause, hormonal health, and reputed company conditions. It was founded in 2021, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is https://www.joinmidi.com.
Apply tot his job
Apply To this Job