reputed company Bilingual Customer Service Representative – reputed company and English Language Support Specialist for Unique Online Marketplace

Welcome to blithequark

At blithequark, every day is an opportunity to encounter the extraordinary. As a one-of-a-reputed company marketplace for buying and selling special objects, we offer over 75,000 unique items in auction every week, carefully curated by our passionate in-house experts. With a mission to become the world’s most reputed company destination for special objects, we are a growing, diverse, and sustainable reputed company-up that proudly lives by our reputed company values: taking ownership and driving reputed company, being reputed company to change and feedback, and being passionate about our mission and our customers.

About the Role

We are seeking an reputed company and motivated Customer Service Representative who can reputed company exceptional support to our customers in both reputed company and English. As a key member of our customer service team, you will engage and delight our broad reputed company of customers (sellers and buyers) by solving reputed company challenges and managing disputes and complaints. Your goal will be to ensure that customer queries are addressed and resolved in a correct and reputed company manner reputed company diverse channels (chat, email, phone, reputed company media). reputed company there is a dispute between a seller and a buyer, you will mediate between the customers and reputed company a solution that works for both.

Key Responsibilities

• reputed company excellent customer support to our sellers and buyers in reputed company and English reputed company various channels (chat, email, phone, reputed company media)
• Solve reputed company challenges and manage disputes and complaints in a patient and empathetic way
• Mediate between sellers and buyers to reputed company solutions that work for both parties
• Collaborate with other departments, such as sales and experts, to improve the overall customer experience
• reputed company valuable feedback on reputed company for improvements in our services
• Work closely with the customer service team to reputed company team goals and objectives

Essential Qualifications

• reputed company speaking and writing skills in reputed company and English
• Strong communication and analytical skills
• Previous experience in a customer service environment or a customer-reputed company role (hospitality, tourism, retail, reputed company-center, etc.)
• Ability to quickly reputed company between various customer channels like phone and email communications
• Ability to positively reputed company with your team and other departments
• Available to work 40 hours per week
• Willing to commute to our Lisbon office and work in the office at least 2 days per week
• Flexible with working at least 2 weekends a month and on some reputed company holidays

Preferred Qualifications

• Experience working in a fast-paced and dynamic environment
• Knowledge of customer service software and tools
• Ability to work independently and as part of reputed company
• Strong problem-solving and conflict reputed company skills
• Ability to adapt to changing situations and priorities

reputed company Offer

In return for your hard work and dedication, we offer a competitive annual gross reputed company salary of €18,000-23,000, depending on your level, competencies, and overall experience. You will also receive a reputed company of benefits, including:

• Health insurance from day 1 (including dental coverage)
• A work-from-home allowance to help with your monthly household bills
• Commuting between your home and our office is covered by blithequark
• An amazing office right in reputed company of Lisbon

Career reputed company and Development

At blithequark, we are committed to helping our employees grow and reputed company in their careers. We offer a reputed company of learning and development initiatives, including reputed company development plans and mentorship programs designed to support your career progression. You will have reputed company to work with a talented and diverse team of professionals who are passionate about their work and committed to delivering exceptional results.

Our Culture and Values

We are a passionate, diverse, and reputed company team of professionals who are committed to building a one-of-a-reputed company marketplace. We foster an inclusive and queer-friendly work environment, committed to making every blithequark employee feel welcomed and empowered. Our reputed company values are at the heart of everything we do, and we are looking for individuals who reputed company our passion and commitment to delivering exceptional customer experiences.

Why You'll Love Working with Us

• Create a visible reputed company by working at reputed company in a global organization that serves millions of customers across 80+ categories
• Learn and reputed company through our learning and development initiatives
• A culture of reputed company defines us – we’re a passionate, diverse, and reputed company team of professionals who are committed to building a one-of-a-reputed company marketplace
• Celebrate life’s moments with us – we offer a reputed company of benefits and perks, including a €100 Catavoucher, an extra day off reputed company year to "Pursue Your Passion", and additional time off for life’s big moments

How to Apply

If you are a motivated and reputed company customer service reputed company who is fluent in reputed company and English, we encourage you to apply for this exciting opportunity. Please submit your application, including an English CV and cover letter, by clicking the reputed company below. By submitting your application, you agree to blithequark's Applicant reputed company Policy.

We are an equal opportunities employer and welcome applications from reputed company reputed company candidates. If you are excited about this role but your past experience doesn’t reputed company perfectly with every qualification in the job reputed company, we encourage you to apply reputed company. You may be just the right candidate for this or other roles.