**Experienced Customer Administrative Specialist - Government Sales and Account Management (Remote - Midwest)**

Are you a highly motivated and results-driven individual with a passion for sales and customer administration? Do you have a knack for building strong relationships with clients and a keen understanding of key business drivers? If so, we invite you to join blithequark's dynamic team as a Customer Administrative Specialist, Government, in a remote role based in the Midwest. At blithequark, we are a leading provider of innovative solutions and services to the government sector, with a strong focus on customer satisfaction and excellence. Our team is comprised of talented professionals who share a common goal of delivering exceptional results and making a positive impact on our clients' lives. As a Customer Administrative Specialist, you will play a vital role in supporting our Civilian Markets team at the state and local levels, making outbound sales contact, pursuing sales leads, and maintaining customer records. **About blithequark** blithequark is a forward-thinking organization that is committed to innovation, collaboration, and continuous learning. We believe in creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. Our company culture is built on a foundation of trust, respect, and open communication, and we are proud to be a leader in our industry. **Key Responsibilities** As a Customer Administrative Specialist, your primary responsibilities will include: * Making outbound sales contact with government agencies and organizations at the state and local levels to promote our services and solutions * Pursuing sales leads and developing new business opportunities * Maintaining accurate and up-to-date customer records, including contact information, sales history, and account activity * Collaborating with internal stakeholders to identify and pursue new business opportunities * Analyzing sales data and market trends to inform sales strategies and improve results * Developing and maintaining strong relationships with clients and stakeholders * Providing exceptional customer service and support to ensure high levels of satisfaction and loyalty **Requirements** To be successful in this role, you will need to possess the following skills and qualifications: * Basic functional knowledge and skills in selling and account management, including: + Understanding of key business drivers and market trends + Ability to develop and implement effective sales strategies + Strong communication and interpersonal skills + Ability to work independently and as part of a team * Proficiency in the use of Salesforce and other internal operational systems, including: + Ability to navigate and utilize CRM software to manage customer relationships and sales activity + Familiarity with data analysis and reporting tools + Understanding of data security and compliance regulations * Ability to present information in an appropriate style and make technical information clear, including: + Strong written and verbal communication skills + Ability to create engaging and informative presentations and reports + Understanding of adult learning principles and effective communication techniques * Ability to persuade others/clients in standard situations, including: + Strong negotiation and influencing skills + Ability to build trust and rapport with clients and stakeholders + Understanding of conflict resolution and mediation techniques **Essential Qualifications** * Bachelor's degree in Business Administration, Marketing, or a related field * 2+ years of experience in sales, account management, or a related field * Proven track record of success in sales and customer administration * Strong analytical and problem-solving skills * Ability to work in a fast-paced environment and prioritize multiple tasks and projects **Preferred Qualifications** * Master's degree in Business Administration, Marketing, or a related field * 5+ years of experience in sales, account management, or a related field * Experience working in the government sector or with government agencies * Familiarity with Salesforce and other CRM software * Certification in sales, account management, or a related field **Skills and Competencies** To succeed in this role, you will need to possess the following skills and competencies: * Strong communication and interpersonal skills * Ability to work independently and as part of a team * Strong analytical and problem-solving skills * Ability to prioritize multiple tasks and projects * Strong negotiation and influencing skills * Ability to build trust and rapport with clients and stakeholders * Understanding of adult learning principles and effective communication techniques * Familiarity with Salesforce and other CRM software * Certification in sales, account management, or a related field **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to the growth and development of our employees. We offer a range of career growth opportunities and learning benefits, including: * Professional development programs and training initiatives * Mentorship and coaching opportunities * Opportunities for advancement and career progression * Access to industry-leading tools and technologies * Collaborative and supportive work environment **Work Environment and Company Culture** blithequark is a dynamic and inclusive organization that values diversity, equity, and inclusion. We are committed to creating a work environment that is supportive, empowering, and inclusive, where our employees can grow and thrive. Our company culture is built on a foundation of trust, respect, and open communication, and we are proud to be a leader in our industry. **Compensation, Perks, and Benefits** We offer a competitive compensation package, including: * Salary: $60,000 - $80,000 per year * Benefits: Medical, dental, and vision insurance, 401(k) matching, and paid time off * Perks: Flexible work arrangements, professional development opportunities, and access to industry-leading tools and technologies **How to Apply** If you are a motivated and results-driven individual with a passion for sales and customer administration, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and empowering, where our employees can grow and thrive. Apply for this job