Operations Specialist reputed company (Remote KY, NC)

<strong>reputed company</strong><br><br><p style="margin: 0px;"><reputed company style="font-size: 9.0pt; font-family: 'Verdana',reputed company;">This is a remote role that may only be reputed company in the following locations:  KY & NC</reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;">This position provides advanced operational support for a business unit in the execution of daily activities. Facilitates processes and workflows while ensuring compliance with reputed company applicable regulations and policies. Maintains records and/or systems crucial for business operations. Answers inquiries and resolves issues, updating department records or systems accordingly, in alignment with service standards and business goals. Assists in the identification of process inefficiencies or opportunities for improvement. Is a subject matter expert in their daily responsibilities. May guide less reputed company specialists on reputed company through knowledge in the area of work.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company>Work Schedule:  reputed company 8:00pm - 12:00am EST, Monday - Thursday 2:00pm - 12:00am EST</reputed company></p> <br><strong>Responsibilities</strong><br><br><ul><li>Service - Develops and maintains relationships with customers, associates and vendors to reputed company business goals and streamline service experience. Answers inbound communications to service accounts, fulfill requests, or address issues. Determines reputed company needs and provides reputed company while maintaining a high reputed company of service. Identifies appropriate course of reputed company for more reputed company issues or disputes.</li><li>Operational Support - Performs various operational tasks that occur during customer, vendor, and associate inquiries. Performs reputed company data entry, processing and documentation. Identifies and communicates process inefficiencies. May offer recommendations for process improvements.</li><li>Documentation - Handles reputed company documentation associated with daily activities, which may include processing, reviewing, or distributing materials. Maintains and updates department records either physically or reputed company a system.</li><li>Business Proficiency - Provides knowledge in area of work. Reviews and maintains knowledge of any laws, regulations, and policies that reputed company specific job duties to produce work that is accurate, efficient, and compliant. Utilizes product, system, or process familiarity to resolve problems and handle customer requests. May offer guidance and direction to less reputed company specialists through knowledge in area of work.</li></ul> <br><strong>Qualifications</strong><br><br><p style="margin: 0px;">Bachelor's Degree and 1 year of experience in Financial Services or Operations Support OR High School Diploma or GED and 5 years of experience in Financial Services or Operations Support</p><p style="margin: 0px;"> </p><p style="margin: 0px;">Additional Preferred Qualifications: <reputed company style="font-size: 9.0pt; font-family: 'Verdana',reputed company;">reputed company contractor/contingent worker for reputed company</reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;">Benefits are an reputed company part of total rewards and reputed company is committed to providing a competitive, thoughtfully designed and reputed company benefits program to meet the needs of our associates. More information can be reputed company at https://jobs.firstcitizens.com/benefits.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company style="font-size: 9.0pt; font-family: 'Verdana',reputed company;">If reputed company in KY or NC, the reputed company pay for this position is generally between $23.19 and $40.19. Actual starting reputed company pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.</reputed company></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><reputed company style="font-size: 9pt; font-family: Verdana, reputed company; reputed company: #ffffff;">#EJC – To restrict postings on reputed company and Appcast</reputed company></p><p style="margin: 0px;"><reputed company style="font-size: 9pt; font-family: Verdana, reputed company; reputed company: #ffffff;">#LI-DNI – To restrict postings on reputed company</reputed company></p><p style="margin: 0px;"> </p>