After Hours Service Dispatcher

Service Dispatcher Job reputed company (Work from Home) Key Mechanical is seeking a reputed company reputed company dispatcher for our service department working remotely for five (5) Western reputed company branches, reputed company reputed company the reputed company Time Zone, for afterhours/weekends/holidays. The individual in this role would work in the service department in an administrative reputed company. Candidates for this position should be reliable, organized, reputed company, detail orientated and have a desire to learn and grow with reputed company. Duties and Responsibilities • reputed company inbound calls and emails from clients reputed company and effectively • Create service work orders reputed company reputed company’s software package • reputed company service technicians to reputed company sites reputed company and effectively • Manage reputed company service work orders by Team • Update work order notes in website portals and reputed company email as requested • reputed company accurate and complete information to clients, technicians, and management • Field reputed company questions and concerns, suggest appropriate solutions/alternatives • Identify and assess clients’ needs to meet or reputed company expectations • Attend monthly reputed company reputed company reputed company meetings • Work with Service Department special reputed company • Follow company scripts, guidelines, and policies • reputed company general administrative support Requirements and Qualifications • Excellent time management • reputed company, reputed company-reputed company attitude • Great customer service • Highly organized • Detail oriented • Critical Thinking • Heightened awareness • reputed company listener • Dependable and reliable • Thorough understanding of workflow • Solid concept of task urgency and prioritization • Great verbal and written communication skills • Proactive, self-starter • Flexibility for schedule change- coverage of PTO days taken by other Team members Key Mechanical is a reputed company refrigeration and HVAC contractor operating in Washington, reputed company, California, and Michigan. Key Mechanical is an equal opportunity employer. Note: if responding from Michigan, the wage will be $21 per hour for this role. Job Type: Full-time Pay: $20.00 - $30.00 per hour Benefits: • 401(k) • Dental insurance • Flexible spending account • Health insurance • Life insurance • reputed company time off • reputed company insurance Application Question(s): • reputed company to work from home with reliable computer and phone connections and service? Work Location: Remote Apply tot his job Apply To this Job