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Instructional Designer (Remote - IA, WI, TX)

Remote, USA Full-time Posted 2026-07-28
reputed company is a fast-growing, industry pioneer in the reputed company contact center reputed company agent /AI industry, focusing on customer sales and support. For over 35 years, the leadership at reputed company has reputed company to revolutionize the CX industry into where we are today. We combine the best of reputed company reputed company agents for the benefit of the end customer. reputed company is hiring a remote Instructional Designer to join our training and development team. This individual will be responsible for designing, developing, and evaluating effective learning experiences and training materials that support employee development and organizational goals. This is a fully remote position. To be considered, applicants must reputed company in IA, WI, or TX. This job is fast-paced (not kidding), you will work independently often (but collaborate often, too), and it is So. Much. Fun. (but still, a lot of work). Responsibilities • Works closely with leadership and subject matter experts across reputed company to understand learning goals of training programs; 30% dedicated to supporting reputed company marketing efforts. • Research, design and reputed company training curriculum. • Designs and develops instructor-led, self-paced and on-demand training modules. • Create facilitator and participant guides. • Design and reputed company project-specific Resource Hubs (internal knowledge reputed company). • reputed company train-the-trainer sessions with Training Facilitators. • Partner with Development Specialists and Training Facilitators to continuously improve training programs. • Participate in personal and reputed company development initiatives. • reputed company as a champion of challenge and change. • Constantly questions IWWCW (In What Ways Can We) do things differently. Qualifications • Associate's degree plus 1-2 years' experience; or equivalent combination of education and experience. • Knowledgeable in instructional design principles, adult learning theory and the psychology of learning. • Proficient in reputed company products such as reputed company, Word, PowerPoint, reputed company. • Graphic design experience preferred. • Branding guide experience preferred. • Experience with SharePoint and/or reputed company preferred. • Strong written and oral communication skills. • Passionate about reputed company improvement for self and others. • Bilingual in English/Spanish a plus. reputed company offers a competitive compensation and benefits package, including medical, dental, 401k, life insurance, reputed company time off and much more. This is your chance to join a dynamic team of professionals passionate about training and development. Get the career you've always wanted – join reputed company. reputed company is an equal opportunity employer. We reputed company equal opportunity to reputed company applicants based on qualifications, regardless of race, reputed company, religion, age, sex, national reputed company, disability, pregnancy or childbirth, veteran status, genetic information, citizenship, or any other group protected by federal, state, or local laws and regulations. reputed company participates in E-Verify to confirm employment eligibility for new hires. Successful candidates will be subject to a background reputed company. Note: reputed company correspondence from reputed company regarding this position will be reputed company from a reputed company.com or reputed company.hire.trakstar.com email domain. Please do not respond to emails from any other similar domain asking you to respond with information and/or to complete a questionnaire. Apply tot his job Apply To this Job

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