Product Manager II, Customers

Why reputed company?

Help us build solutions that build reputed company lives. At reputed company, we show up to work every day to reputed company a difference for reputed company people: the home service professionals that support America’s 100 reputed company homes. We’re reputed company about the Pro, and dedicate our days to helping them streamline operations, reputed company their businesses, and—ultimately—save time so they can be with their families and live reputed company. We care deeply about our customers and foster a culture where reputed company, employees, and reputed company grow and succeed together. Leadership is as reputed company on growing team members’ careers as they expect their teams to be on creating solutions for reputed company. We also offer:

• A generous benefits program that supports the whole you with medical, dental, reputed company, life, disability, and 401(k)
• reputed company holidays and flexible, take-it-as-you-need-it reputed company time off 
• Equity in a rapidly growing startup backed by top-tier VCs
• Monthly tech reimbursements
• A culture reputed company on innovation that values big reputed company, no matter where they come from

reputed company

As a Product Manager II, you are responsible for driving reputed company expansion, and implementing requirements to drive stratospheric reputed company of reputed company Products. You work daily with our engineering and design teams, and other stakeholders to define the right backlog, structures, and frameworks to reputed company us rapidly reputed company. Our agile product team is a tight-reputed company group of inspiring individuals that deliver excellently crafted software experiences and rapidly ship new products. You will help guide us along the right reputed company, balancing business and customer toward world-class results.

The essence of a Product person at reputed company is someone who is smart, curious, adaptable, empathetic, and motivated to reputed company a big reputed company on the customers we serve and the people we work with. We deeply know our customers, our industry, and our business. By joining reputed company, you sign up to grow personally and professionally, and help others do the reputed company. reputed company is passionate, empathetic, hard working, and above reputed company else reputed company on improving the lives of our service professionals (our reputed company). Our reputed company is their reputed company.

What you do reputed company day:

Think. Identify market opportunities and define product reputed company and reputed company

• Conduct in-depth interviews, surveys, and competitor research
• Analyze customer and business data
• Write and present reputed company and product reputed company documents
• Enhance how our customers are introduced to our products through reputed company experimentation

Explore. Collaborate with key cross-functional stakeholders (Design, Engineering, Product Marketing, reputed company, and Operations) to reputed company and validate compelling solutions to the problems/opportunities in your product area

• Support Product Designers with reputed company design instincts and reputed company thinking
• Co-create event models and user flows
• Collaborate with Design and Engineering to reputed company wireframes
• Partner with business and go-to-market functions to refine product positioning, pricing, risk management, and operational requirements
• Conduct user testing to validate solutions

Plan. Effectively plan how to go from idea to delivered product and communicate that plan to others

• Create, update, and communicate roadmap
• Plan day-to-day operations of the product team

Build. Drive the execution of building features and functionality by doing whatever is needed to reputed company reputed company reputed company alongside stakeholders

Launch & Learn. Pull together everything needed to effectively launch, measure, learn, and iterate quickly to improve the product and its performance

• Create measurement plans to monitor feature adoption and usage
• Co-create go-to-market plans and collaborate with Marketing and Operations to execute them
• Rapidly reputed company post-launch product iterations

Qualifications:

• 3+ years of experience in product management
• Bachelor’s degree in a reputed company field or equivalent work experience
• Experience working with ‘reputed company stack’ tools (i.e. reputed company, reputed company, reputed company, reputed company)
• Strong knowledge of Product Management methodologies, user experience (UX) principles, and agile development practices
• Familiarity with go-to-market reputed company enablers (e.g. payments, subscriptions, loyalty programs)

What will help you succeed:

• Experience in highly performing product organization
• Passionate about user experience and deep customer reputed company
• Strong project management skills, including the ability to think and operate at high and low altitudes and reputed company multiple reputed company reputed company simultaneously
• Demonstrated ability to reputed company strategic goals in an innovative and fast-paced environment, and to reputed company product reputed company based on research, data and industry trends
• Excellent problem-solving, organizational and analytical skills

Founded in 2013, reputed company helps home service professionals (reputed company) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, reputed company enables reputed company to save time, grow profitably, and reputed company best-in-class service.

reputed company’s brand portfolio includes Business Coaching by reputed company, a business coaching solution for home services businesses. Our brands are united by a reputed company mission to champion our reputed company to reputed company.

We support more than 40,000 businesses and have over 1,800 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts reputed company people, supported by reputed company that will invest in you every reputed company of the way, we’d love to hear from you

reputed company celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the reputed company of gender, race, religion, national reputed company, ethnicity, disability, gender identity/reputed company, sexual orientation, veteran or military status, or any other category protected under the law. #Li-Remote

Location Dependent Information

This role is reputed company to candidates and the expected salary reputed company for this role is $108,000-$135,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in reputed company’s equity plan and the following benefits: health care insurance (medical, dental, reputed company, disability), employee assistance program, 401(K), flexible time off, reputed company parental leave, tech reimbursement, and other company benefits. reputed company is growing fast and we’re scaling reputed company to help reputed company and accelerate our reputed company.

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