**Head of Customer Management, Strategic Sales (Logistics/SaaS) at blithequark**

Are you a seasoned sales leader with a passion for driving revenue growth and delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we have an exciting opportunity for you to join blithequark as our Head of Customer Management, Strategic Sales (Logistics/SaaS). **About blithequark** blithequark is a leading innovator in the logistics and supply chain management industry, dedicated to empowering businesses to optimize their operations and achieve unparalleled efficiency. As a company, we pride ourselves on our commitment to transformation, change, and a results-oriented culture. Our team is comprised of talented individuals who share a common goal: to revolutionize the way businesses approach logistics and supply chain management. **Job Summary** As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will be responsible for leading a dynamic team of sales professionals, developing and executing account strategies, conducting market research, and collaborating with cross-functional departments to drive revenue growth and expand our market presence within the Retail and FMCG vertical. If you have a proven track record of success in a frontline sales leader role, excellent negotiation and communication skills, and a passion for driving results, we want to hear from you. **Key Responsibilities** * Lead a dynamic team of sales professionals, providing guidance, coaching, and development opportunities to ensure they have the skills and knowledge needed to succeed in their roles. * Develop and execute account strategies to drive revenue growth and expand our market presence within the Retail and FMCG vertical. * Conduct market research to stay up-to-date on industry trends, competitor activity, and customer needs, and use this information to inform sales strategies and tactics. * Collaborate with cross-functional departments, including marketing, product, and customer success, to ensure alignment and effective communication. * Analyze sales data and metrics to identify areas for improvement and develop strategies to drive growth and increase revenue. * Develop and maintain strong relationships with key customers, stakeholders, and partners to ensure their needs are met and exceeded. * Stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry. **Requirements** * 5+ years of experience in a frontline sales leader role with a track record of driving bookings and revenue growth. * Strong team management skills, with the ability to motivate, coach, and develop a high-performing team. * Excellent negotiation and communication skills, with the ability to build strong relationships with customers, stakeholders, and partners. * Adaptability to a dynamic and fast-paced business environment, with the ability to pivot quickly in response to changing circumstances. * Analytical mindset, with the ability to analyze data and metrics to identify areas for improvement and develop strategies to drive growth. * Fluent English, with the ability to communicate effectively with customers, stakeholders, and partners. * Experience with logistics/LogTech/SaaS background, with a deep understanding of the industry and its trends. * Data-driven decision-making, with the ability to use data and analytics to inform sales strategies and tactics. **Preferred Qualifications** * Experience working in a SaaS environment, with a deep understanding of the sales cycle and customer acquisition strategies. * Familiarity with CRM software, such as Salesforce, and the ability to use it to manage sales data and metrics. * Experience working with cross-functional teams, including marketing, product, and customer success. * Strong understanding of the Retail and FMCG vertical, with a deep understanding of the industry trends and customer needs. * Experience with market research and analysis, with the ability to use this information to inform sales strategies and tactics. **Skills and Competencies** * Strong leadership and management skills, with the ability to motivate, coach, and develop a high-performing team. * Excellent communication and negotiation skills, with the ability to build strong relationships with customers, stakeholders, and partners. * Analytical and problem-solving skills, with the ability to analyze data and metrics to identify areas for improvement and develop strategies to drive growth. * Adaptability and flexibility, with the ability to pivot quickly in response to changing circumstances. * Strong understanding of the logistics and supply chain management industry, with a deep understanding of its trends and customer needs. * Experience with CRM software, such as Salesforce, and the ability to use it to manage sales data and metrics. **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will have the opportunity to: * Develop and execute account strategies to drive revenue growth and expand our market presence within the Retail and FMCG vertical. * Collaborate with cross-functional departments, including marketing, product, and customer success, to ensure alignment and effective communication. * Analyze sales data and metrics to identify areas for improvement and develop strategies to drive growth and increase revenue. * Develop and maintain strong relationships with key customers, stakeholders, and partners to ensure their needs are met and exceeded. * Stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry. **Work Environment and Company Culture** At blithequark, we pride ourselves on our commitment to transformation, change, and a results-oriented culture. Our team is comprised of talented individuals who share a common goal: to revolutionize the way businesses approach logistics and supply chain management. We offer a dynamic and fast-paced work environment, with opportunities to learn and grow. Our company culture is built on the following values: * Collaboration: We believe that collaboration is key to success. We work closely with our customers, stakeholders, and partners to ensure their needs are met and exceeded. * Innovation: We are committed to innovation and continuous improvement. We stay up-to-date on industry trends, best practices, and emerging technologies to ensure blithequark remains a leader in the logistics and supply chain management industry. * Results-oriented: We are a results-oriented company, with a focus on driving revenue growth and expanding our market presence within the Retail and FMCG vertical. * Adaptability: We are adaptable and flexible, with the ability to pivot quickly in response to changing circumstances. **Compensation, Perks, and Benefits** At blithequark, we offer a competitive compensation package, including: * Salary: We offer a competitive salary, commensurate with experience. * Bonus: We offer a bonus structure, based on individual and team performance. * Benefits: We offer a comprehensive benefits package, including health insurance, dental insurance, vision insurance, and a 401(k) plan. * Perks: We offer a range of perks, including flexible work arrangements, professional development opportunities, and a fun and dynamic work environment. **Conclusion** If you are a seasoned sales leader with a passion for driving revenue growth and delivering exceptional customer experiences, we want to hear from you. As our Head of Customer Management, Strategic Sales (Logistics/SaaS), you will have the opportunity to lead a dynamic team, develop and execute account strategies, conduct market research, and collaborate with cross-functional departments to drive revenue growth and expand our market presence within the Retail and FMCG vertical. Apply now to join blithequark and be a part of our team of talented individuals who are revolutionizing the way businesses approach logistics and supply chain management. Apply for this job