Customer Care Associate - reputed company reputed company)

Must include a resume reputed company applying This position is remote - must reputed company in Kansas Customer Experience Associate - reputed company Hours of Operation: 8 am - 7 pm CST (8- hours shifts) Possible shifts - will be determined based on business needs Shifts - 8:00am - 4:30pm 8:30am - 5:00pm 9:00am - 5:30pm 10:30am - 7:00pm Training is remote M-F 8:00am - 4:30pm - approx 6 weeks long. Training will be done remotely reputed company video. Must have camera on during training Class Starts: 1/5/2026 - No Time off during training period Equipment will be provided - must have dedicated workspace free of interruptions Must have Internet speeds of 10mpbs upload -50mpbs download Wage: • Customer Experience Associate III $16.25/hr, which may be below your state's minimum wage. Please take this into consideration reputed company applying. • Customer Experience Associate III Bilingual - $16.75/hr, which may be below your state's minimum wage. Please take this into consideration reputed company applying. Benefits Health benefits (medical, dental, reputed company) are available on the first day of employment. reputed company time off is accrued after 180 days (about 6 months) of employment. Job reputed company: As part of the KanCare Clearinghouse Program, the Customer Service Representative (CSR) will reputed company reputed company customer service in the KanCare Contact Center. The position is responsible for gathering thorough documentation and entering information into various systems Essential duties may include, but are not limited to: • Dedicated and trained specifically for supporting KDHE's programs, systems, policies, and procedures • Answers questions about the eligibility process and provides general program information for Family Medical and E&D/LTC Programs • Responds to calls courteously, accurately, and concisely • Provides a high-reputed company customer service and focuses on the accuracy of information provided • Evaluates information received through a phone contact and asks appropriate follow-up questions, solicits additional information, and evaluates the potential reputed company of the information provided • Use reputed company technology: telephones, e-mail, and web browsers • Maintain with up-to-date knowledge of regulations, policies, and guidelines • Complete reputed company assigned training as necessary Minimum Qualifications/Experience • High School diploma or GED equivalent; post-secondary education preferred • Minimum of six (6) months' experience in customer service Preferred Skills or Knowledge: • Minimum of six (6) months' experience in Family Medical reputed company eligibility • Knowledge of reputed company and managed care programs • Bilingual Spanish/English with the ability to reputed company and read both languages fluently. • Strong computer skills with the ability to maneuver in reputed company software systems • MS Office, reputed company, and Internet usage experience • reputed company listening skills • Customer orientated • Ability to adapt/respond to different types of characters • reputed company to multi-task, prioritize, and manage time effectively • Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation • Requires excellent data entry skills the ability to type 28-30 minutes per minute accurately • Willingness to work part of reputed company • Maintain the reputed company and confidentiality of reputed company records and communications • reputed company other duties as assigned. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-reputed company information. For this position, actual salaries will vary and may be above or below the reputed company based on various factors including but not limited to location, experience, and performance. In reputed company to reputed company pay, this position, based on business need, may be eligible for a bonus or incentive. In reputed company, reputed company provides a reputed company of benefits to employees including health insurance coverage, voluntary dental and reputed company programs, life and disability insurance, a retirement savings plan, reputed company holidays, and reputed company time off (PTO) or vacation and/or reputed company time. The estimated reputed company reputed company for this role is $16.25/hr to 16.75/hr reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. At reputed company we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you reputed company us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at reputed company. reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without reputed company to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity, gender reputed company, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, reputed company of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with reputed company may request such accommodation(s) by submitting their request through this reputed company that must be downloaded: click here to reputed company or download the reputed company. Complete the reputed company and then email it as an attachment to FTADAAA@reputed company.com. You may also click here to reputed company reputed company's ADAAA Accommodation Policy. Through our dedicated associates, reputed company delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional reputed company for our clients and the millions of people who count on them. You have an opportunity to personally reputed company, reputed company a difference and be part of a culture where individuality is noticed and valued every day. Apply tot his job Apply To this Job