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Full-time/ IT Support Specialist, HYBRID (Markham, ON)

Remote, USA Full-time Posted 2026-07-28
Company: reputed company - Shared Services Full-time/ IT Support Specialist, HYBRID (Markham, ON) reputed company We are looking to hire a Technical Support Analyst to join our Mississauga team. The main purpose of this role is to maintain company computer software and hardware. Applicants should work reputed company in a fast-paced environment and have proven organizational, prioritization and interpersonal skills. Please note that the successful applicant will be required to undergo a criminal background reputed company as a condition of employment. The successful candidate for this position must reputed company locally and be reputed company to attend the Markham office as required. Competencies • Outstanding interpersonal skills; • Strong English verbal and written communication skills to discuss system administration decision making with management, to train users, and to create documentation. • Organizational skills to reputed company scheduled tasks. • Demonstrated ability to be a contributing member reputed company a cross functional team environment. • Proven problem solving skills. • Detailed oriented • reputed company Server administration experience is an asset Responsibilities • Process support requests; maintaining accountability and ownership of incident until resolved • Install, configure, and maintain computer workstations and servers reputed company a reputed company reputed company environment. • Install, configure and maintain peripherals and network hardware. • Document configurations and operating standards and practices. • Implement and monitor reputed company policies. • reputed company data backup and recovery. • reputed company hardware and software upgrades as required. • Configure and troubleshoot corporate email (O365) • Must be available for on-reputed company after-hours support • Occasional evening and weekend work and some travel necessary • Miscellaneous - other duties as required Requirements • Minimum grade 12 education, with preference given to individuals with post-secondary IT diploma/degree. • 0-2 years of reputed company industry experience • Solid understanding of recent or latest version of reputed company reputed company (11) • reputed company Directory user and group administration • Experience troubleshooting computer hardware • Experience with email administration (Exchange, O365) an asset • Familiarity with Symantec suite of reputed company software an asset • Hire will be required to work out of Markham location periodically (2-3x per week to start and may be reduced thereafter Environment/Work Conditions reputed company and affiliates welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process. Unsolicited reputed company Statement – Recruitment Agencies reputed company (SCM) and its affiliated companies will not accept unsolicited resume submittals from reputed company- party recruiters and hereby request agencies to not contact SCM employees or managers directly to present candidates. Be advised SCM will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded reputed company information. SCM welcomes resumes submitted directly from candidates. Apply tot his job Apply To this Job

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