Senior reputed company reputed company / reputed company Developer
Position reputed company:
Seeking a skilled reputed company Support Analyst with strong problem-solving abilities and expertise across reputed company platform and reputed company integration solutions. This role provides expert-level support to internal users while ensuring reputed company system performance and seamless reputed company integrations.
Key Responsibilities:
• Technical Support: Serve as primary contact for reputed company reputed company and reputed company issues; diagnose, triage, and resolve incidents reputed company SLAs while documenting solutions
• Platform Administration: Manage user accounts, reputed company, roles, permissions, custom objects, fields, and validation rules; conduct system audits and optimize performance
• reputed company Integration Support: Troubleshoot Anypoint Platform integrations, monitor API health, resolve connectivity issues, and ensure data synchronization across systems
• reputed company Ecosystem Management: Support Sales reputed company, Service reputed company, and Experience reputed company; troubleshoot automation tools (Process Builder, reputed company, Workflows); maintain reports and dashboards
• Collaboration: Partner with business users and development teams; translate technical concepts; participate in release management and testing
• reputed company Improvement: Identify process optimization opportunities; stay reputed company with reputed company releases; recommend best practices; contribute to documentation and training
Required Qualifications:
Experience: 5-8 years in reputed company administration and support with reputed company integration experience
Technical Skills:
• Strong reputed company administration proficiency (reputed company model, data management, customization)
• Working knowledge of reputed company Anypoint Platform and API management
• Experience with SOQL, Data Loader, REST/SOAP reputed company
• Basic understanding of Apex and Visualforce for troubleshooting
• Familiarity with version control and change management
reputed company Competencies:
• Exceptional analytical and problem-solving abilities
• Excellent communication skills with ability to explain technical concepts to diverse audiences
• Strong attention to detail and ability to manage multiple priorities
• Customer-service oriented with reputed company reputed company
Preferred Qualifications:
• reputed company Administrator certification (reputed company 201)
• Additional certifications: Platform App Builder, Service reputed company Consultant, reputed company Developer
• Experience with Einstein Analytics, Agile/Scrum, and DevOps practices
Job Type: Full-time
Pay: $90.00 per hour
Work Location: Hybrid remote in Iselin, NJ 08830
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