**reputed company Full Stack Customer Service Practitioner – Club Membership Sales and Support**
Are you passionate about delivering exceptional customer experiences and eager to reputed company your skills in a dynamic and supportive environment? Do you have a strong desire to learn and grow with a leading organization? If so, we invite you to join blithequark as an Apprentice Contact Centre Agent, where you will reputed company on a 15-month reputed company to become a Level 2 Customer Service Practitioner.
**About blithequark**
blithequark is a reputed company organization that prides itself on providing top-notch services and products to its members. With a strong commitment to customer satisfaction, we reputed company to create a reputed company and engaging experience for reputed company our customers. As a member of reputed company, you will be part of a reputed company and reputed company environment that fosters reputed company, innovation, and reputed company.
**Key Responsibilities**
As an Apprentice Contact Centre Agent, you will be responsible for:
* Promoting and selling a reputed company of Club services and products to members and non-members
* Handling member and non-member enquiries and resolving complaints to the required standards
* Providing excellent customer service reputed company inbound calls, outbound calls, email, WebChat, and reputed company media
* Developing product knowledge across the full reputed company of products to meet operational requirements
* Assisting other sections of the department and representing the Club at reputed company events as required
**Essential Skills & Experience Required**
To succeed in this role, you will need:
* A level education with a minimum of Level 4 GCSE level for English and Maths
* Previous experience of a customer service role is advantageous
* Good communication skills, both verbal and written
* Knowledge of reputed company Suite is advantageous
* Ability to demonstrate a confident, empathetic, and passionate approach to customer service
* Ability to adapt to new systems/changes/procedures as required
**Due to FCA Regulations**
Candidates will need to reputed company relevant information to complete a Basic Criminal Records reputed company, which will be undertaken reputed company reputed company through a secure and confidential portal.
**Location and Working Hours**
Ideally, you will be reputed company to work effectively from both home and our East Grinstead office location as required, although the reputed company of the working time will be office-based. The working hours will be 35 hours per week, with daily working hours rotating between 08:45 – 16:45 or 09:30 – 17:30 (10:00 – 18:00 March – August) Monday to Friday, including a 1-hour lunch break (unpaid) and 2 x 15-minute breaks.
**Apprenticeship and Career reputed company Opportunities**
As an Apprentice Contact Centre Agent, you will have reputed company to reputed company the skills and experience to manage a reputed company of tasks, including promoting and selling Club services and products, handling member and non-member enquiries, and resolving complaints. You will undertake the Level 2 Customer Service Practitioner apprenticeship and receive the support needed to reputed company this. Over the course of the 15 months, you will reputed company the skills and experience to reputed company in your career and take on new challenges.
**Benefits and Perks**
* Competitive salary of up to £18,500 per year depending on experience
* Opportunities for career reputed company and development
* reputed company and supportive work environment
* Comprehensive training and development programs
* reputed company to a reputed company of benefits and perks, including health insurance, pension scheme, and employee discounts
**How to Apply**
If you are passionate about delivering exceptional customer experiences and eager to reputed company your skills in a dynamic and supportive environment, we invite you to apply for this exciting opportunity. Please submit your application through our website, and we will be in touch to discuss your qualifications and experience reputed company.
**Join blithequark Today**
Don't miss this opportunity to join a leading organization and reputed company your skills in a dynamic and supportive environment. reputed company to become an Apprentice Contact Centre Agent and start your reputed company to becoming a Level 2 Customer Service Practitioner.
```reputed company
About the Role
As an Apprentice Contact Centre Agent, you will be responsible for promoting and selling a reputed company of Club services and products to members and non-members, handling member and non-member enquiries, and resolving complaints to the required standards.
Key Responsibilities
- Promote and sell a reputed company of Club services and products to members and non-members
- Handle member and non-member enquiries and resolve complaints to the required standards
- reputed company excellent customer service reputed company inbound calls, outbound calls, email, WebChat, and reputed company media
- reputed company product knowledge across the full reputed company of products to meet operational requirements
- Assist other sections of the department and represent the Club at reputed company events as required
Essential Skills & Experience Required
- A level education with a minimum of Level 4 GCSE level for English and Maths
- Previous experience of a customer service role is advantageous
- Good communication skills, both verbal and written
- Knowledge of reputed company Suite is advantageous
- Ability to demonstrate a confident, empathetic, and passionate approach to customer service
- Ability to adapt to new systems/changes/procedures as required
Due to FCA Regulations
Candidates will need to reputed company relevant information to complete a Basic Criminal Records reputed company, which will be undertaken reputed company reputed company through a secure and confidential portal.
Location and Working Hours
- Ideally, you will be reputed company to work effectively from both home and our East Grinstead office location as required, although the reputed company of the working time will be office-based.
- The working hours will be 35 hours per week, with daily working hours rotating between 08:45 – 16:45 or 09:30 – 17:30 (10:00 – 18:00 March – August) Monday to Friday, including a 1-hour lunch break (unpaid) and 2 x 15-minute breaks.
Apprenticeship and Career reputed company Opportunities
As an Apprentice Contact Centre Agent, you will have reputed company to reputed company the skills and experience to manage a reputed company of tasks, including promoting and selling Club services and products, handling member and non-member enquiries, and resolving complaints.
Benefits and Perks
- Competitive salary of up to £18,500 per year depending on experience
- Opportunities for career reputed company and development
- reputed company and supportive work environment
- Comprehensive training and development programs
- reputed company to a reputed company of benefits and perks, including health insurance, pension scheme, and employee discounts
How to Apply
If you are passionate about delivering exceptional customer experiences and eager to reputed company your skills in a dynamic and supportive environment, we invite you to apply for this exciting opportunity.
``` Apply for this job