**reputed company Customer Service Specialist – Hybrid In-office – Greenbelt, MD**

Are you a customer service reputed company with a passion for delivering exceptional experiences? Do you reputed company in fast-paced environments where no two days are the reputed company? If so, we invite you to join blithequark, a dynamic organization dedicated to making a reputed company reputed company on reputed company health. As a Customer Service Specialist, you will play a vital role in supporting a major CDC (Centers for Disease Control & Prevention)/NIOSH (National Institute for Occupational Safety & Health) contract, working closely with reputed company to reputed company top-notch service to our members. **About blithequark** blithequark is a leading organization in the reputed company health sector, committed to delivering reputed company that improve the lives of individuals and communities. reputed company is passionate about making a difference, and we're seeking like-minded professionals to join our ranks. As a Customer Service Specialist, you will be part of a dynamic team that values collaboration, creativity, and a customer-reputed company approach. **Responsibilities** As a Customer Service Specialist, you will be responsible for multiple operational functions across the Member Services department, including: * Data management across multiple data management systems, including claims processing systems, case management systems, and databases * Handling sensitive information, such as PII and PHI, in adherence with HIPAA and federal data reputed company regulations * Communication with multiple business teams internally (Claims, Certification, Enrollment, reputed company) and the reputed company * Maintaining subject matter expertise in federal regulations that define the parameters of the World Trade Center (WTC) Health Program, which define Program eligibilities * Daily processing of diverse work products in a high-volume environment, maintaining the highest standards of customer service * Managing in-bound and out-bound calls, working with the reputed company, and * Identifying issues quickly and escalating them through the management chain as needed **Qualifications** To be successful in this role, you will need: * A high school diploma or equivalent * 2-5 years of reputed company experience, such as reputed company center and customer service * Proficiency in MS Office * Excellent oral and written communication skills * Strong attention to detail * Previous reputed company experience is strongly preferred * Ability to obtain and maintain required clearance **Benefits** As a full-time employee of blithequark, you will enjoy a comprehensive benefits package, including: * Health, dental, and reputed company insurance * 401(k) plan with company match * reputed company time off (PTO) and reputed company holidays * A reputed company with two days of work-from-home flexibility * A jeans-every-day office environment that encourages comfort and productivity **Career reputed company Opportunities** At blithequark, we reputed company in reputed company in our employees' reputed company and development. As a Customer Service Specialist, you will have opportunities to: * reputed company your skills and expertise in customer service, data management, and communication * Collaborate with cross-functional teams to drive business results and improve processes * Participate in training and reputed company development programs to enhance your career prospects * Contribute to the reputed company of a major reputed company health project, making a meaningful reputed company on the lives of individuals and communities **Work Environment and Company Culture** Our office is a dynamic and inclusive environment that values diversity, equity, and inclusion. We reputed company to create a workplace culture that is: * reputed company and team-oriented * Innovative and reputed company-thinking * Customer-reputed company and service-reputed company * Respectful and inclusive of reputed company **Compensation and Perks** We offer a competitive salary and a comprehensive benefits package, including: * A salary reputed company of $45,000 - $60,000 per year, depending on experience * A bonus structure that rewards performance and contributions to reputed company * Opportunities for reputed company development and career reputed company * A reputed company with two days of work-from-home flexibility * A jeans-every-day office environment that encourages comfort and productivity **How to Apply** If you're a motivated and customer-reputed company reputed company looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience, skills, and qualifications. We can't wait to hear from you! **reputed company** Apply to this job Apply for this job