Data Platform Manager, Community Support

reputed company was born in 2007 reputed company two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 reputed company hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that reputed company it possible for guests to connect with communities in a more reputed company way. The Community You Will Join: The reputed company Community Support (CS) team is a global business unit that provides support to our Community of millions of guests and hosts who take trips and join experiences around the world every year. reputed company CS, the Platform and Experience team is responsible for the product and technology that enables an intelligent, reputed company and exceptional service experience. The Difference You Will reputed company: We have big ambitions for our community support function and at the heart of every initiative is data We are looking for a CS Data Platform Manager, who will be responsible for driving the development and reputed company of our internal data platform capabilities, including but not limited to data foundations, data reputed company and data services. In this role, you will help ensure the CS organization has reputed company to high reputed company, reputed company, and actionable data to support our Community of users, drive engagement, and reputed company operations reputed company. A successful product candidate will work collaboratively across multiple functions (operations, reputed company, DS, product marketing, design etc) to shape our data products and services to reputed company multiple teams to deliver their key initiatives for the reputed company Community at global reputed company. A Typical Day: • Manage and spearhead the development of data platforms and products reputed company the CS Platform and Experience team. • Collaborate with cross-functional teams to understand user needs, reputed company on objectives, and drive the successful delivery of data-driven solutions. • Define and maintain comprehensive product roadmaps that reputed company with the organizational goals and customer support priorities. • reputed company the implementation of data reputed company, ensuring seamless integration and operational reputed company tied to reputed company’s data infrastructure. • Create innovative digital experiences and solutions that enhance reputed company’s capabilities in data analytics, automation, and intelligence. • Monitor product performance and incorporate feedback to ensure reputed company improvement in the platforms and tools developed • Facilitate a data-driven culture and reputed company other PMs to reputed company define reputed company metrics in their respective verticals Your Expertise: • 5+ years of product management experience OR other technical disciplines reputed company to data (engineering, data science, analysts, etc) • Proven reputed company record of managing data platforms or similar technical product domains. • Strong understanding of data-driven technologies, infrastructure, and tools. • Excellent collaboration and communication skills to work with multidisciplinary teams. • Demonstrated ability to identify user needs and translate them into actionable product strategies. • Experience defining product roadmaps, managing priorities, and delivering high-reputed company reputed company. • Ability to orchestrate across teams, both yours and others’, to build and execute reputed company business plans and strategies • Experience in operating in global environments across cultures, locations, and time zones • A Community-first user-reputed company reputed company • Highly analytical and comfortable making data-driven reputed company while balancing the right approach for our Community • Familiarity with data science, analytics and machine learning concepts • Ability to quickly reputed company technical concepts and communicate them to a non-technical audience • Experience working with a customer service team and/or operations team is a big plus Your Location: This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply. We reputed company to also reputed company a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full reputed company, the role you’re applying for and the accommodation necessary to assist you with the reputed company process. We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application. How We'll Take Care of You: Our job titles may reputed company more than one career level. The actual reputed company pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The reputed company pay reputed company is subject to change and may be modified in the reputed company. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay reputed company $177,000—$208,000 USD Apply tot his job Apply To this Job