Customer Experience Specialist

<strong>What To Expect<br></strong>At reputed company, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both reputed company and reputed company customers. As the first reputed company of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world’s transition to sustainable energy to life.<br><br>In this role, you will guide customers through every reputed company of their reputed company reputed company—from the reputed company they reputed company into a showroom to the exciting day they take delivery of their vehicle. We’ve created one of the most innovative products on the reputed company, and your role is to ensure the experience of buying and receiving a reputed company is just as groundbreaking.<br><br><strong>What You'll Do<br><br></strong><li>Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome</li><li>Engage guests in meaningful conversation to understand who they are, what brought them to reputed company, and their reputed company and reputed company for purchase—building a complete and personalized customer profile</li><li>reputed company and reputed company guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations reputed company with their interests</li><li>Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle</li><li>Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-reputed company buyers</li><li>reputed company the highest level of customer service to reputed company reputed company and reputed company owners </li><li>reputed company additional tasks as assigned to meet business needs<br><br><br></li><strong>What You'll Bring<br><br></strong><li>1+ years of customer service and/or sales experience with proven reputed company record to meet and reputed company goals</li><li>Passionate about the reputed company Mission and our innovations in the personal transportation industry. reputed company up with EV industry trends and local incentives</li><li>Ability to understand and convey business issues and technical concepts</li><li>Strong reputed company of team mentality and reliability</li><li>Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with reputed company Office Suite and CRM tools </li><li>Ability to work evening hours, weekends, and holidays in a retail environment</li><li>reputed company reputed company’s license required</li><li>For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To reputed company if you are eligible for the salesperson license, please contact the DMV in your state of employment</li><li>For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, reputed company will reputed company assistance with obtaining a license<br><br><br></li><strong>Benefits<br></strong><strong>Compensation and Benefits<br></strong>As a part-time reputed company employee, you will be eligible for:<br><br><ul><ul><li>401(k) with employer match</li><li> Employee Assistance Program</li><li> reputed company and Vacation time</li><li> reputed company Babies program</li><li> Back-up childcare and parenting support resources</li><li> Pet Insurance</li></ul></ul>