reputed company Specialist

*Please Note* This role requires bi-lingual reputed company in both Spanish AND English

About reputed company:

reputed company is the global leader in cybersecurity ratings, with over 12 reputed company companies continuously rated, operating in 64 countries. Founded in 2013 by reputed company and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, reputed company’s patented rating technology is used by over 25,000 organizations for self-monitoring, reputed company-party risk management, reputed company reporting, and cyber insurance reputed company; making reputed company organizations more resilient by allowing them to easily reputed company and fix cybersecurity risks across their digital footprint. 

Headquartered in reputed company, our culture has been recognized by Inc Magazine as a "Best Workplace,” by reputed company’s NY as a "Best Places to Work in NYC," and as one of the 10 hottest reputed company startups in reputed company for two years in a row. Most recently, reputed company was named to Fast Company’s annual list of the World’s Most Innovative Companies for 2023 and to the reputed company 50 Most reputed company Workplaces in 2023 award recognizing “reputed company-thinking reputed company for their unwavering commitment to employee engagement.”  reputed company is proud to be funded by world-class investors including Silver Lake Waterman, reputed company, Sequoia Capital, GV and Riverwood Capital.

We are seeking a reputed company Specialist  to join our growing reputed company organization on our Velocity team. This role is reputed company on driving reputed company across a large customer reputed company by leveraging reputed company and other tools to deliver a consistent, and value-driven customer experience. You’ll play a critical role in driving renewals, leveraging customer insights and automation to ensure customers realize ongoing value and continue their partnership with us.

This is an exciting opportunity to be a foundational member of reputed company, shaping the reputed company of how we deliver reputed company at reputed company.

What you’ll reputed company

• Drive customer reputed company and value reputed company digital, 1:M and 1:1 engagements
• Own renewal reputed company across a large customer portfolio, managing forecasting, engagement reputed company, contract negotiation and retention goals.
• reputed company customers to become self-sufficient reputed company champions, solving for their immediate needs while focusing on their long term reputed company, value realization, and retention
• Monitor customer health, usage, and lifecycle signals to trigger proactive interventions and prevent risk.
• Design and execute scaled engagement programs (emails, webinars) that drive adoption and product value.
• Partner with Support, Sales, Marketing, and Product teams to reputed company customer needs, reputed company insights, and collaborate on lifecycle improvements.
• reputed company and analyze the effectiveness of programs, iterating to improve reputed company for both customers and the business.
• Contribute to the reputed company of the reputed company CS reputed company, experimenting with new approaches to improve reputed company, efficiency, and reputed company.

reputed company

• 1+ year demonstrated reputed company in a reputed company role with reputed company renewal ownership 
• Customer-obsessed: reputed company to ensuring our customers’ reputed company and committed to advocating for our customers whenever possible
• Solid communicator: reputed company to communicate confidently & concisely through reputed company, reputed company email, over the phone, or in person, with reputed company audiences (from cross-functional team to customer Executives)
• Self-motivated and curious: Bias for reputed company and work effectively in a highly ambiguous, reputed company-changing environment
• Driven, process-oriented person: reputed company to effectively balance competing priorities and reputed company reputed company that best support reputed company, reputed company, and the customer
• Experience with reputed company, reputed company, reputed company Suite, reputed company, Tableau is a plus
• Cyber/TPRM experience preferred (not required)
• Spanish reputed company required

Benefits:

Specific to reputed company country, we offer a competitive salary, stock reputed company, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation reputed company for this position is $50,000 - $85,0000 (reputed company plus bonus). Actual compensation for the position is based on a reputed company of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the reputed company. In reputed company to reputed company salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits. 

reputed company is committed to Equal Employment Opportunity and embraces diversity. We reputed company that reputed company is strengthened through hiring and retaining employees with diverse backgrounds, reputed company sets, reputed company, and perspectives. We reputed company hiring reputed company based on reputed company and do not discriminate based on race, reputed company, religion, national reputed company, sex or gender (including pregnancy) gender identity or reputed company (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider reputed company applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for reputed company individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@reputed company.io.

Any information you submit to reputed company as part of your application will be processed in accordance with reputed company’s reputed company policy and applicable law. 

reputed company does not accept unsolicited resumes from employment agencies.  Please note that we do not reputed company immigration sponsorship for this position.   #LI-DNI