**Experienced Customer Support Representative – Freshers Welcome to Join blithequark's Customer Support Team**

Are you passionate about delivering exceptional customer experiences and making a real difference in people's lives? Do you thrive in a fast-paced environment where no two days are the same? If so, we want to hear from you! blithequark, a technology company that connects people with the best in their cities, is seeking enthusiastic and dedicated freshers to join our Customer Support team. At blithequark, we empower local businesses and local drivers (called Dashers) with opportunities to earn, work, and live. As a customer-centric company, we aim to provide exceptional customer service and ensure that our customers have a seamless experience from ordering to delivery. Our Customer Support team is the first point of contact for our customers, and we're looking for talented individuals who can provide top-notch service and resolve customer inquiries and issues promptly. **About blithequark** blithequark is a technology company that's changing the way people think about food delivery and local businesses. We're a fast-growing company with a mission to connect people with the best in their cities. Our platform allows customers to order food from their favorite local restaurants and have it delivered to their doorstep. We're passionate about providing exceptional customer service and ensuring that our customers have a seamless experience from ordering to delivery. **Key Responsibilities** As a Customer Support Representative at blithequark, you will be responsible for: * Responding to customer inquiries via phone, email, and chat in a timely and professional manner. * Troubleshooting and resolving customer issues related to orders, deliveries, and accounts. * Providing detailed information about blithequark products and services. * Documenting and updating customer records based on interactions. * Collaborating with other departments to address customer concerns and improve the customer experience. * Maintaining a high level of customer satisfaction by following up on customer issues and ensuring they are resolved effectively. **Essential Qualifications** To be successful in this role, you will need: * Excellent verbal and written communication skills. * Strong problem-solving abilities. * Ability to handle high-pressure situations calmly and effectively. * Proficiency in basic computer applications and ability to quickly learn new software. * High school diploma or equivalent; college degree preferred. * Customer service experience is a plus but not required. **Preferred Qualifications** While not required, previous experience in a customer service role is an advantage. Additionally, experience working in a fast-paced environment and handling multiple priorities simultaneously is highly valued. **Skills and Competencies** To succeed in this role, you will need to possess: * Strong interpersonal skills and a passion for helping others. * Ability to multitask and manage time effectively. * Attention to detail and a commitment to accuracy. * Positive attitude and a team-oriented mindset. **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in our employees and providing opportunities for career growth and development. As a Customer Support Representative, you will have the opportunity to: * Gain valuable experience and develop your career in customer support. * Work in a supportive and collaborative environment where your contributions are valued. * Enjoy a range of benefits and a flexible work schedule. * Participate in ongoing training and development programs to enhance your skills and knowledge. **Work Environment and Company Culture** blithequark is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We're committed to creating a workplace where everyone feels welcome, respected, and empowered to succeed. Our team is passionate about delivering exceptional customer experiences and making a real difference in people's lives. **Compensation, Perks, and Benefits** As a Customer Support Representative at blithequark, you can expect: * Competitive salary and performance-based incentives. * Comprehensive health, dental, and vision insurance. * Paid time off and holiday pay. * Employee discounts on blithequark orders. * A dynamic and inclusive work environment. **How to Apply** If you're passionate about delivering exceptional customer experiences and making a real difference in people's lives, we want to hear from you! Please submit your resume and cover letter outlining your qualifications and why you're interested in joining blithequark's Customer Support team. You can apply by visiting our careers page on the blithequark website: blithequark Careers. Apply Job! Apply for this job