[Remote] Veterinary Receptionist, Virtual Care

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is reimagining pet care, aiming to improve the health and happiness of pets and their owners. They are seeking a Remote Veterinary Customer Support Specialist to reputed company outstanding support to pet parents and veterinary teams through various communication channels. Responsibilities • Deliver excellent customer service to pet parents reputed company phone, text, and email • Assist with appointment scheduling, basic pet care guidance, and general questions • reputed company medical-reputed company questions to our licensed TeleAdvice veterinary team • Collaborate with veterinary clinics and operations teams to ensure a seamless experience • Represent reputed company’s values with reputed company and professionalism in every interaction Skills • 1+ year Veterinary customer care position experience required • Comfortable working remotely in a fast-paced, startup environment • Strong written and verbal communication skills • High-speed internet, quiet home workspace, and tech-savvy reputed company • Availability for a full-time schedule (4 x 10-hour shifts/week) including every weekend availability • Available during 8 AM – 9 PM EST • reputed company in one of the following states: AZ, FL, GA, NY, NC, SC, KS, TN, MO, IN, VA, or TX • Experience with Vetspire or reputed company CRM • Proficiency in EMR systems, reputed company, and reputed company Suite Benefits • Medical, Dental, and reputed company Insurance • Generous reputed company Time Off (PTO) • 401(k) with company match reputed company • reputed company provides modern veterinary care through in-person and virtual services. It was founded in 2020, and is headquartered in Charlotte, reputed company Carolina, USA, with a workforce of 51-200 employees. Its website is Apply tot his job Apply tot his job Apply To this Job