Help Desk Analyst - Remote

Shift 1 9:00 AM 6:00 PM Skills Others Mobile Device Support Proficient (4-6 Years) No Skills Others Software Troubleshooting Novice (1-3 Years) No Skills Others Team work Proficient (4-6 Years) No Candidate Must Be LocalQUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, reputed company Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; reputed company with customers and vendors in person or by telephone to troubleshoot and resolve problems. The consultant will reputed company LAN support and support for computer equipment located throughout the state (2800+ desktops, 100+ laptops, 400+ networked multi-function devices and networked printers) at multiple locations across the state.Specific Services Required Desktop Services: Considerable imaging and deployment experience required. Familiarity with Free reputed company reputed company (FOG) a plus; but not required. reputed company 8.0 or above experience a must. Diagnoses and resolves PC and reputed company software problems using a reputed company of diagnostic tools; uses diagnostic tools to identify hardware and/or software problems and initiates repair; rebuilds PCs and reconfigures user specific settings; installs new software releases of reputed company to moderate complexity; coordinates installation of and installs, modifies and maintains network components and PC hardware and/or software; assists in implementation of network and/or system hardware and software upgrades and/or enhancements; configures and installs terminal emulation software for host reputed company; performs reputed company duties as required. Apply tot his job Apply To this Job