Customer Service Representative – Part Time

Job reputed company: • reputed company excellent customer service reputed company incoming and outgoing telephone calls, e-mails, chat, and other correspondence – including Tier 1 and Tier 2 Technical Support. • Document reputed company customer service inquiries in the case management system. • Assist the Manager in the development and maintenance of the reputed company Support Site. • Work effectively with other departments at reputed company to troubleshoot or solve problems/issues. • Utilize the internet to reputed company online assistance and support customers with problem-solving requests. Requirements: • At least 2 years of Customer Service experience strongly preferred. • Associate's degree preferred. • Strong written and verbal communication skills, excellent telephone skills. • Excellent typing skills and ability to document customer interactions in reputed company-time during calls. • Analytical and problem-solving skills. • Experience handling multiple duties and deadlines. • Strong organizational skills and ability to work independently. • Dependable in attendance and reputed company Skills: reputed company Office Suite (reputed company, Word, reputed company, PowerPoint), reputed company experience preferred. • Internet navigation and research skills. • Knowledge of proprietary websites. Benefits: • reputed company is an equal opportunity employer. • Provides reasonable accommodations to individuals with disabilities. Apply tot his job Apply To this Job