Experienced Customer Service and Sales Representative for Insurance Products - Remote Work Opportunity with Comprehensive Training and Licensing Support

Welcome to blithequark

At blithequark, we are dedicated to helping individuals and organizations drive growth by understanding their unique needs and goals. Our approach is centered around building strong relationships, providing personalized support, and ensuring that our partners achieve their objectives. We believe in empowering our team members to deliver exceptional customer experiences, and we are now seeking a talented and compassionate Customer Service and Sales Representative to join our remote team.

About the Role

As a Customer Experience Champion at blithequark, you will have the opportunity to work from the comfort of your own home, providing top-notch customer service and sales support to our clients. You will be responsible for assisting individuals in understanding their insurance coverages, selecting the right products and services, and providing full lifecycle customer service and sales. If you have a passion for helping others, a strong work ethic, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Assist individuals in understanding their insurance coverages and selecting the right products and services to meet their personal needs
• Provide full lifecycle customer service and sales, including accepting inbound calls and making outbound calls to provide follow-up support
• Respond to customer inquiries with compassion and active listening, selecting the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services
• Maintain and follow strict personal privacy protocols for customer information

What We Offer

At blithequark, we are committed to providing our team members with a supportive and inclusive work environment, comprehensive training and development opportunities, and a competitive total rewards package. As a Customer Service and Sales Representative, you can expect:

• A free licensing course, with paid study time and all state licensing exam fees covered by the company
• A company-provided computer once you have secured your license
• Flexible and growth-oriented study sessions
• Yearly renewal of your license, provided by blithequark as your employer
• Competitive performance bonus opportunities and benefits
• A diverse and community-minded organization with a strong focus on career growth and development
• Knowledgeable, encouraging, and supportive leadership

Essential Qualifications:

• High school diploma or equivalent required; advanced education preferred
• High-speed internet access (>15 mbps) and a reliable computer
• Aptitude, self-discipline, and tenacity to learn about insurance products and pass the state licensing exam
• Strong customer service orientation and excellent communication skills
• Ability to maintain and follow strict personal privacy protocols for customer information
• Proficiency in MS Windows and other computer applications

Preferred Qualifications:

• Previous experience in customer service, sales, or insurance
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced environment and meet deadlines
• Excellent time management and organizational skills

Career Growth and Development

At blithequark, we are committed to helping our team members grow and develop in their careers. As a Customer Service and Sales Representative, you will have access to comprehensive training and development opportunities, including:

• Ongoing coaching and mentoring from experienced leaders
• Regular performance feedback and evaluation
• Opportunities for advancement and career progression
• Access to industry-leading training and development programs

Work Environment and Company Culture

At blithequark, we pride ourselves on our diverse and community-minded organization. We believe in fostering a positive and inclusive work environment, where our team members feel valued, supported, and empowered to succeed. As a remote team member, you will be part of a dynamic and collaborative community, with opportunities to connect with colleagues and leaders through regular virtual meetings and events.

Compensation and Benefits

At blithequark, we offer a competitive total rewards package, including a base salary, performance bonuses, and a range of benefits, such as:

• Health, dental, and life insurance plans
• Access to retirement savings programs, such as a 401(k) plan and a health savings account
• Financial assistance with infertility treatments
• Employee assistance program
• Generous paid time off policy and merit-based annual increases

Conclusion

If you are a motivated and compassionate individual, with a passion for helping others and a strong work ethic, we encourage you to apply for this exciting opportunity to join our team as a Customer Service and Sales Representative. At blithequark, we are committed to providing our team members with a supportive and inclusive work environment, comprehensive training and development opportunities, and a competitive total rewards package. Apply now to take the first step in your career journey with blithequark!