**Experienced Customer Service Representative/ Order Processor – Global Gaming Partner at blithequark**

Are you a customer service professional with a passion for delivering exceptional experiences? Do you have a knack for resolving complex issues and building strong relationships with clients? If so, we invite you to join blithequark as a Customer Service Representative/ Order Processor on a 3-month contract. As a key member of our team, you will play a vital role in providing top-notch support to our clients and ensuring seamless order processing. **About blithequark** blithequark is a leading global gaming partner that prides itself on innovation, creativity, and a commitment to excellence. We are a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being. Our state-of-the-art facilities in Irvine, CA, offer a unique work environment that fosters collaboration, creativity, and growth. As a Customer Service Representative/ Order Processor, you will be part of a talented team that is dedicated to delivering exceptional results and exceeding client expectations. **Why Join blithequark?** * Competitive hourly rate ($25-$30 per hour) * Flexible work schedule (2 days onsite, 3 days remote) * Comprehensive benefits package, including dental, medical, and vision insurance * 401K plan with company match * Onsite catering, meditation, and fitness facilities to promote employee well-being * Opportunities for career growth and professional development **Job Details** We are seeking an experienced Customer Service Representative/ Order Processor to join our team on a 3-month contract. The ideal candidate will have: * 3+ years of experience in a customer service role * Proven experience creating, applying, and verifying credit memos on purchase orders * Exceptional communication and interpersonal skills, with a proven ability to build strong relationships with clients * Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase orders **Key Responsibilities** As a Customer Service Representative/ Order Processor, you will be responsible for: * Providing exceptional customer service and support to clients via phone, email, and chat * Processing orders and resolving complex issues in a timely and efficient manner * Creating, applying, and verifying credit memos on purchase orders * Building strong relationships with clients and stakeholders * Collaborating with internal teams to resolve issues and improve processes * Maintaining accurate records and reports to ensure compliance and quality standards **Essential Qualifications** * 3+ years of experience in a customer service role * Proven experience creating, applying, and verifying credit memos on purchase orders * Exceptional communication and interpersonal skills * Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase orders * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and prioritize tasks effectively **Preferred Qualifications** * Experience working in the gaming industry or a related field * Knowledge of credit memo software and systems * Certification in customer service or a related field * Bilingual or multilingual skills **Skills and Competencies** To succeed in this role, you will need: * Excellent communication and interpersonal skills * Strong problem-solving and analytical skills * Ability to work in a fast-paced environment and prioritize tasks effectively * Heavy credit memo experience and knowledge of credit memo creation, application, and verification on purchase orders * Strong attention to detail and accuracy * Ability to build strong relationships with clients and stakeholders **Career Growth Opportunities and Learning Benefits** At blithequark, we are committed to helping our employees grow and develop their careers. As a Customer Service Representative/ Order Processor, you will have opportunities to: * Develop your skills and knowledge in customer service, credit memos, and order processing * Collaborate with internal teams to improve processes and resolve issues * Participate in training and development programs to enhance your skills and knowledge * Take on additional responsibilities and contribute to the growth and success of the team **Work Environment and Company Culture** blithequark is a dynamic and forward-thinking organization that values diversity, inclusivity, and employee well-being. Our state-of-the-art facilities in Irvine, CA, offer a unique work environment that fosters collaboration, creativity, and growth. As a Customer Service Representative/ Order Processor, you will be part of a talented team that is dedicated to delivering exceptional results and exceeding client expectations. **Compensation, Perks, and Benefits** We offer a competitive hourly rate ($25-$30 per hour) and a comprehensive benefits package, including: * Dental, medical, and vision insurance * 401K plan with company match * Onsite catering, meditation, and fitness facilities to promote employee well-being * Opportunities for career growth and professional development **How to Apply** If you are a motivated and experienced customer service professional with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Alex Millan, the Jobot Pro hosting this job. Apply for this job