**Experienced Customer Service Associate - Temporary Role at blithequark**
Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we want to hear from you! blithequark is seeking a highly motivated and customer-focused Customer Service Associate to join our team on a temporary basis. As a key member of our team, you will be responsible for providing top-notch customer service, operating cash registers, and maintaining a clean and organized store environment.
**About blithequark**
blithequark is a dynamic and innovative company that is dedicated to providing exceptional customer experiences in a fast-paced retail environment. Our team is passionate about delivering a distinctive and delightful customer experience, and we are committed to creating a positive and inclusive work environment for all our employees. With a strong focus on customer service, we strive to exceed our customers' expectations and build long-lasting relationships with our community.
**Key Responsibilities**
As a Customer Service Associate at blithequark, you will be responsible for:
* Engaging customers and patients by greeting them and offering assistance with products and services
* Resolving customer issues and answering questions to ensure a positive customer experience
* Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience
* Providing customers with courteous, friendly, fast, and efficient service
* Recommending items for sale to customers and recommending trade-up and/or companion items
* Registering customer purchases on assigned cash register, collecting cash and distributing change as requested
* Processing voids, returns, rain checks, refunds, and exchanges as needed
* Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
* Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
* Implementing Company asset protection procedures to identify and minimize profit loss
* Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
* Completing resets and revisions as directed
* Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures
* Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complying with all company policies and procedures; maintaining respectful relationships with coworkers
* Completing special assignments and other tasks as assigned
**Essential Qualifications**
* High school diploma or equivalent required
* Previous customer service experience in a retail environment preferred
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong communication and interpersonal skills
* Ability to work a flexible schedule, including evenings, weekends, and holidays
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to lift up to 25 pounds and stand for long periods of time
**Preferred Qualifications**
* Previous experience in a retail environment, particularly in customer service or sales
* Knowledge of store systems and store equipment
* Basic computer skills and ability to learn new software applications
* Ability to work independently and as part of a team
* Strong problem-solving and conflict resolution skills
**Skills and Competencies**
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment with multiple priorities and deadlines
* Strong problem-solving and conflict resolution skills
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to lift up to 25 pounds and stand for long periods of time
* Basic computer skills and ability to learn new software applications
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits**
At blithequark, we are committed to helping our employees grow and develop their careers. As a Customer Service Associate, you will have the opportunity to:
* Develop your customer service skills and knowledge of our products and services
* Learn new skills and take on new challenges in a fast-paced retail environment
* Participate in ongoing training and development programs to enhance your skills and knowledge
* Advance to leadership roles or specialized positions within the company
* Enjoy a competitive salary and benefits package, including health insurance, paid time off, and retirement savings plan
**Work Environment and Company Culture**
blithequark is a dynamic and inclusive work environment that values diversity, equity, and inclusion. We are committed to creating a positive and respectful work environment for all our employees, and we strive to exceed our customers' expectations in every interaction. Our company culture is built on the following values:
* Customer Focus: We are committed to delivering exceptional customer experiences and exceeding our customers' expectations.
* Teamwork: We work together as a team to achieve our goals and support each other in our roles.
* Innovation: We are committed to innovation and continuous improvement, and we encourage our employees to think creatively and suggest new ideas.
* Respect: We value diversity, equity, and inclusion, and we strive to create a positive and respectful work environment for all our employees.
**Compensation, Perks, and Benefits**
As a Customer Service Associate at blithequark, you will enjoy a competitive salary and benefits package, including:
* Competitive hourly wage
* Health insurance
* Paid time off
* Retirement savings plan
* Opportunities for career growth and advancement
* Discounts on blithequark products and services
* Access to ongoing training and development programs
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we want to hear from you! To apply for this exciting opportunity, please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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