Experienced Customer Service Representative – Insurance Industry Professional for Auto, Home, and Life Insurance Services at blithequark

Introduction to blithequark

At blithequark, we are passionate about delivering exceptional customer experiences and providing top-notch insurance services to our clients. As a leading insurance agency specializing in Auto, Home, and Life insurance, we take pride in our commitment to excellence and our dedication to ensuring that our clients are completely satisfied with our services. With a proven track record of success, including finishing #2 in the Country in 2021, #2 in 2022, #3 in 2023, #1 in 2024, and #1 in 2025, we are now looking to expand our team and invite talented individuals to join our growing family.

Job Overview

We are seeking an enthusiastic and self-motivated Customer Service Professional to join our team at blithequark. As a key member of our team, you will be responsible for providing exceptional customer service, meeting new business production goals, and developing ongoing networking relationships with various partners. If you are a driven and goal-oriented individual with a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Meet new business production goals and objectives as established by the agency
• Solicit new business via telephone, networking, and other lead sources
• Develop ongoing networking relationships with Real Estate Agents, Mortgage Lenders, Title Companies, Auto Dealers, and other partners
• Provide exceptional customer service to clients, responding to their inquiries and concerns in a timely and professional manner
• Work closely with the team to achieve agency goals and objectives
• Stay up-to-date with industry trends and developments, maintaining a high level of knowledge and expertise in insurance products and services

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

• An upbeat, positive, and enthusiastic attitude, with a strong passion for delivering exceptional customer experiences
• Proficiency in multi-tasking, follow-thru, and follow-up, with excellent organizational and time management skills
• A driven and goal-oriented approach, with a strong desire to succeed and meet targets
• The ability to tactfully handle stressful and difficult situations, with excellent communication and interpersonal skills
• Capability to handle customer rejection and maintain a positive attitude in the face of challenges
• 2-3 years of previous experience in a customer service or sales role, with a proven track record of success
• P&C License, with a strong understanding of insurance products and services

Essential Skills and Competencies

In addition to the above requirements, the following skills and competencies are essential for success in this role:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and partners
• Strong problem-solving and analytical skills, with the ability to think critically and outside the box
• Proficiency in Microsoft Office and other software applications, with excellent technical skills
• The ability to work in a fast-paced environment, with a strong sense of adaptability and flexibility
• A strong commitment to excellence, with a passion for delivering exceptional customer experiences

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to the growth and development of our team members. As a Customer Service Professional, you will have access to a range of training and development opportunities, including:

• Hands-on training and coaching, to help you develop your skills and knowledge
• Access to industry-leading training programs, to help you stay up-to-date with the latest trends and developments
• Opportunities for career advancement, with a clear path for progression and growth
• A supportive and collaborative team environment, with a strong focus on teamwork and mutual support

Work Environment and Company Culture

At blithequark, we pride ourselves on our positive and supportive company culture. As a team member, you can expect:

• A dynamic and fast-paced work environment, with a strong sense of energy and enthusiasm
• A collaborative and supportive team, with a strong focus on teamwork and mutual support
• A range of perks and benefits, including flexible working hours, paid time off, and a comprehensive benefits package
• A commitment to work-life balance, with a strong focus on employee well-being and happiness

Compensation, Perks, and Benefits

As a Customer Service Professional at blithequark, you can expect a competitive salary and benefits package, including:

• Annual base salary + commission + bonus opportunities, with a range of $32,500.00 - $60,000.00 per year
• Full health benefits, including medical, dental, and vision coverage, with a $400/month contribution from the employer
• Employer-paid accidental benefit policy, with a range of additional benefits and perks
• 401k with up to 4% employer match, with a range of retirement planning options
• Paid time off, with a range of flexible working hours and vacation days
• Access to training and development opportunities, with a strong focus on career growth and advancement

Conclusion

If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity at blithequark. As a leading insurance agency, we offer a range of benefits and perks, including a competitive salary, comprehensive benefits package, and opportunities for career growth and advancement. Don't miss out on this chance to join our dynamic and supportive team – apply today and take the first step towards a rewarding and challenging career in the insurance industry!