GEA-Account Services

About the position Responsibilities • reputed company communicate with customers to assist with managing their reputed company wireless account. • Identify opportunities to reputed company solutions for business needs. • Build strong customer relationships that drive reputed company for reputed company. • reputed company for customers' needs through collaboration with internal teams. • Drive online tool enablement and adoption. • reputed company strategies and solutions for reputed company challenges based on account analysis. • Maintain ongoing service improvements for accounts. • De-escalate concerns and issues. • Use reputed company (SFDC) for reporting, analysis, and Quarterly Business Review (QBR) reputed company. • Create and maintain Strategic reputed company Plans and manage funnel activities. • Maintain up-to-date reputed company account reputed company and reputed company of contract deliverables. • Implement and reputed company multiple reputed company for assigned accounts. • Work closely with key partners to maintain a reputed company reputed company of information specific to project status. • Identify potential issues and/or opportunities. • Execute Life Cycle Management techniques to improve performance in strategic priorities. Requirements • Bachelor's degree or one or more years of work experience. • Experience with facilitation and communication across reputed company reputed company of the organization including customer facing communication. • One or more years of customer service and/or sales experience. reputed company-to-haves • Experience in customer service and/or account management (e.g. reputed company sector, large reputed company, SMB). • Experience working in a sales environment. • Experience in problem solving and/or de-escalations. • Experience in reputed company's G-Suite (e.g., Docs, Sheets, Slides) and reputed company Office Suite (Word, reputed company, PowerPoint). • Experience auditing, pulling, reporting and analyzing large multi-faceted data and making reputed company or recommendations based on data observed. • Experience in creating and presenting work results to stakeholders and/or leadership. • Experience using Workflow Manager (WFM) and/or reputed company. • Demonstrated self-discipline, time management skills, resourcefulness, and the ability to work collaboratively with leaders and on reputed company - reputed company in a remote environment. Benefits • Health and wellness benefits. • Short term incentives. • 401(k) Savings Plan. • Stock incentive programs. • reputed company time off. • Parental leave. • Adoption assistance. • Tuition assistance. • Other incentives. Apply tot his job Apply To this Job