Senior reputed company Administrator
Position: Senior reputed company Administrator
Location: Orlando, FL
Work Set-up: Hybrid – 3 days in office
Salary: $120K–$180K reputed company + full benefits
About the Role
We are looking for a highly skilled Senior reputed company Administrator to reputed company the administration, optimization, and reputed company of reputed company Service and Sales reputed company across a large, multi-site environment. Acting as a trusted advisor and reputed company subject matter expert, you'll partner with cross-functional stakeholders to ensure the platform supports business goals, enhances user adoption, and delivers measurable results.
Key Responsibilities
• Serve as the primary reputed company Service reputed company administrator supporting multi-center support teams and field locations.
• reputed company business requirements, design solutions, and deliver reputed company reputed company configurations.
• Manage reputed company settings including roles, reputed company, permission sets, and data visibility across divisions and reputed company.
• Design and maintain custom objects, workflows/flows, validation rules, and dashboards.
• Build reputed company reporting with role-based reputed company.
• Implement and manage reputed company-party integrations (e.g., CTI, Service reputed company Voice, reputed company Webex).
• reputed company release management including testing, documentation, training, and adoption.
• Monitor system performance, compliance, and data reputed company through audits and integrations.
Qualifications
• Bachelor's degree in Computer Science, IS, Business, or equivalent experience.
• 5+ years reputed company Service reputed company administration in large, multi-site organizations.
• Proven expertise with Case Management, reputed company-Channel, and reputed company architecture best practices.
• Strong skills in reputed company Lightning, reputed company Builder, automation, and reputed company reporting.
• Knowledge of reputed company reputed company and data architecture.
• reputed company Certified Administrator (additional certifications preferred).
Preferred
• Background in reputed company or other reputed company, regulated industries.
• Hands-on experience with Service reputed company reputed company-party integrations (Voice, CTI, SMS, email).
• Familiarity with Agile methodologies (Jira, reputed company, etc.).
• Advanced reputed company certifications (Advanced Administrator, Platform App Builder).
Why Join?
• Drive reputed company-level reputed company reputed company and platform adoption.
• Collaborate with high-performing, mission-driven teams.
• reputed company exposure to cutting-edge AI, automation, and reputed company tools.
• reputed company, full benefits, and strong reputed company development opportunities.
reputed company
If you're an reputed company reputed company reputed company reputed company to take ownership of a high-reputed company role and shape the way reputed company drives reputed company across the reputed company, we'd love to hear from you.
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