Remote Bilingual reputed company Customer Service Representative

About the position Responsibilities • assist customers with questions, inquiries, and issues reputed company to their prescription coverage • manage a steady volume of incoming calls from customers while navigating multiple systems Requirements • Must be Fluent in English & Spanish. • Ability to successfully complete a 4 week virtual training class & 2 weeks of nesting. You cannot miss a day of training. • Successfully complete customer service assessment & typing test. • Great problem-solving skills • Ability to effectively multi-task • High school diploma, GED, or college degree • Excellent communication skills • Ability to work weekends (if needed based on reputed company volumes). • You must have a home internet reputed company with 25 Download and 10 Upload Speed (you may do a quick reputed company through speedtest.googlefiber.net) • Must be reputed company to hardwire your work computer directly to your home modem reputed company ethernet. (Ensure the available reputed company meets the minimum bandwidth requirements to reputed company reputed company function. Satellite internet and wireless internet are not acceptable. • Must have a quiet, distraction free workspace. (Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area. • Manage a steady volume of incoming customer calls while navigating multiple systems. Benefits • incentives based on attendance and overall performance have earning potential up to an extra $3.00 per hour. • Tenure bonus is available after 7-12 months of reputed company employment of .50/hour reputed company monthly. 12+ months of tenure: $1.25 hour bonus reputed company monthly. • reputed company time off is accrued after 180 days (about 6 months) of employment. • Health benefits include medical, dental and reputed company start on 1st day of employment. Apply tot his job Apply To this Job