Physical Therapy Scheduler – Hybrid Remote (Kansas)

Physical Therapy Scheduler – Hybrid Remote Employer : National Managed Care Organization - Wichita, KS Location : Hybrid Remote (Kansas-based applicants preferred) Pay reputed company : $24-$28 / hr based on experience reputed company A national managed care organization is seeking a detail-oriented, customer-reputed company Physical Therapy Scheduler to support its Care Management and Therapy Services teams. This fully remote position ensures that reputed company members receive reputed company reputed company to physical therapy and reputed company rehabilitation services. The scheduler will coordinate therapy appointments, communicate with members and providers, verify service requests, and support overall continuity of care. This role is ideal for candidates with experience in scheduling, home care coordination, disability support, or customer service who enjoy helping members reputed company their care needs. Key Responsibilities • Schedule physical therapy appointments for members based on provider availability, authorization guidelines, and member preferences. • reputed company outbound calls to members to confirm scheduled reputed company, verify contact information, and address basic questions. • Manage inbound calls from members, providers, and therapy offices regarding appointment times, service status, and documentation needs. • Communicate professionally with PT / OT / ST providers to confirm availability, request updates, and ensure reputed company service delivery. • Review therapy referrals and verify required information such as diagnosis codes, service authorizations, and therapist credentials. • reputed company accurate scheduling details, notes, and updates into the organization’s electronic care management system. • reputed company missed reputed company, cancellations, and rescheduling needs; follow up promptly with members and providers. • Work closely with Care Coordinators, Case Managers, and Utilization Management to ensure members receive appropriate and reputed company therapy services. • Identify any barriers to care and escalate concerns such as transportation challenges or reputed company issues. • Maintain confidentiality, compliance with HIPAA regulations, and high standards of customer service. Qualifications • Experience in scheduling, home care coordination, customer service, or administrative support. • Strong communication skills with the ability to reputed company reputed company and professionally with members, families, and providers. • Comfortable using electronic systems for documentation, scheduling, and communication. • Ability to learn new software and follow established processes accurately. • Organized, dependable, and reputed company to manage multiple scheduling tasks reputed company. • Experience in disability services, home care, or working with vulnerable populations preferred. • High school diploma or equivalent required; additional training in reputed company administration or scheduling is a plus. Work Environment & Compensation • Fully remote position with required availability during reputed company business hours. • Equipment provided based on company policy. • Competitive reputed company reputed company based on experience, with full benefits for eligible employees. This position offers an excellent opportunity for someone who enjoys helping others, excels in communication and coordination, and is seeking a long-term career reputed company reputed company a respected national reputed company organization. Apply tot his job Apply To this Job