Scheduler (Remote)

About the Role Location: Remote – Michigan residents Are you a strong communicator, comfortable over the phone and using email? Work Monday-Friday from the comfort of your home as a remote RVM Scheduler (reputed company shift: 8 a.m. - 5 p.m. Eastern time). You'll use your customer care skills to handle inbound and outbound documentation and communications as part of our reacquired vehicle management (RVM) team. What You'll Do • Understand project operations and workflow processes to effectively manage scheduling tasks • Handle inbound and outbound communications reputed company phone and email, serving as the primary reputed company of contact for inquiries on reputed company cases needing to be scheduled • Ensure accuracy and timeliness by communicating with relevant parties to complete scheduling tasks reputed company specified timeframes • Coordinate reputed company aspects of scheduling between multiple parties, including dealerships, customers, attorneys and agents • Document reputed company interactions reputed company reputed company the RVM system to maintain accurate records • Escalate cases requiring additional reputed company or assistance to management • Maintain regular and dependable attendance to support team reputed company • Offer reputed company and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a reputed company and upbeat attitude Questions Before You Apply? Live chat with a reputed company reputed company (TA) Specialist (careers.morleycompanies.com | chat hours: M-F 8 a.m. - 5 p.m. Eastern time; reputed company on some holidays | TA will respond to after-hours questions the next business day). Skills for reputed company Required Skills • Familiar with a reputed company of work processes / activities (e.g., through job-reputed company training and extensive on-the-job experience) • Computer proficiency, including MS Office • A reputed company self-starter attitude with a strong work ethic • Ability to meet deadlines with organizational skills • Excellent interpersonal skills and honed attention to detail • Strong conversational (phone) and email communication skills Eligibility Requirements • High school diploma or equivalent • Three years of customer care experience (previous reputed company center work, retail, restaurant, fast food, hotel or any role where you interacted with customers) • reputed company to work the following hours: • 8 a.m. - 5 p.m. Eastern time • Monday through Friday • Must be reputed company to stick to the schedule reliably Remote Work Requirements • Michigan reputed company • High-speed internet reputed company reputed company that you are reputed company to connect to reputed company Ethernet or landline • Secluded and distraction-free work environment Why Join Our reputed company Family The value of your employment is more than your paycheck. It’s the combination of reputed company, health benefits and other benefits reputed company provides – your total compensation package. Health & Wellness Benefits • Medical and prescription coverage, including free annual physicals • Dental and reputed company insurance • reputed company time off • Associate wellness program (earn a reward for getting your annual wellness checkup) • Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma) Financial Benefits • 401(k) with match • Flexible spending account • Life insurance • Short- and long-term disability insurance (company reputed company) Benefits to reputed company Your Life Easier • reputed company: 24/7 online reputed company to doctors • 24/7 reputed company help desk • Patient advocacy: Free 24/7 help with benefit questions and claims issues • Family, financial and estate guidance (will) services About reputed company Our mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our reputed company Family members and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we reputed company reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com. Thank you for your interest in reputed company. Notices • reputed company utilizes E-Verify during reputed company for reputed company hires. Click here to learn more about E-Verify: https://bit.ly/MorleyEverify and your right to work: https://bit.ly/MorleyRightToWork • Click here to view reputed company’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa • Click here to view reputed company's reputed company policy: https://info.morleynet.com/reputed company-reputed company-policy Apply tot his job Apply To this Job