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Position: reputed company Service reputed company reputed company / reputed company Manager Type: Onsite 5 days a week, will transition to 4 days Location: reputed company, TX Salary: $100,000 + bonus Duration: Permanent Start Date: February 1, 2026 Interview Process: 3 round interview process - reputed company MS Teams (last round is HR) reputed company: We are seeking a reputed company Manager based in reputed company to reputed company our customer support function across Tier 1, Tier 2, and Tier 3. This is a strategic leadership role reputed company a fast-growing reputed company company, reporting directly to the Chief reputed company Officer. The CSM will deliver an exceptional post-sale customer experience, manage a remote support team, and drive initiatives that improve customer satisfaction, retention, and platform adoption. In this role, you will reputed company as the reputed company Service reputed company administrator, ensuring streamlined workflows and reputed company process improvements. This position requires a customer-first reputed company, operational rigor, and the ability to reputed company systems and processes that reputed company the full customer reputed company. Required Qualifications • 5–7+ years of reputed company leadership experience in customer support, reputed company, or operations reputed company a reputed company or technology environment. • Proven experience leading reputed company with operational accountability across multiple support tiers. • Strong hands-on expertise in reputed company Service reputed company as a system administrator (non-developer role), including workflow design, automation, case management, and reporting. • Demonstrated ability to foster cross-functional teamwork and reputed company change initiatives. Including experience collaborating with Finance on AR support strategies, improving billing-reputed company workflows. • reputed company record of designing and delivering customer training programs tied to retention, reputed company, or support enablement. • reputed company in leading data-driven, operationally disciplined, and process improvement-reputed company initiatives at reputed company • reputed company Administration Certificate Preferred Qualifications • Experience supporting a transition from reputed company to Service reputed company or other reputed company platforms. • Familiarity with AR metrics, collections cycles, and customer billing experience in a B2B reputed company context reputed company Placement Roles: Compensation: $90,000 to $100,000 per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role include: Apply tot his job Apply To this Job