Order Entry Analyst - Philippines

Order Entry Analyst Location: Philippines (Remote) Industry: Web Accessibility / ADA & WCAG Compliance (SaaS) A fast-growing SaaS company in the web accessibility and compliance space (ADA & WCAG) is seeking an Order Entry Analyst to support its Finance and Revenue Operations teams. This is a great opportunity for someone early in their career who wants to gain hands-on experience across billing, order processing, and financial operations in a modern SaaS environment. About the Role As an Order Entry Analyst, you will ensure accurate order processing, clean financial data, and smooth cross-functional workflows. You’ll collaborate closely with Finance, Sales, and RevOps while learning the full order-to-cash process — including invoicing, collections, reconciliations, and reporting. Key Responsibilities Order Processing & Billing • Enter and review sales orders in Salesforce and reconcile them against executed contracts. • Validate contract details such as pricing, discounts, and billing terms for accuracy. • Generate invoices in Stripe and NetSuite according to billing schedules. • Process approved credit memos and refunds. • Support monthly billing close by preparing reconciliations and ensuring invoice accuracy. Collections & Accounts Receivable • Monitor AR aging and flag overdue invoices for follow-up. • Reconcile billing and payments from partners, APIs, and internal systems. • Provide data inputs for cash collection and inflow reporting. Reconciliations & Reporting • Assist with ARR-to-billing-to-revenue reconciliations. • Maintain basic reporting on revenue forecast vs. actuals for Finance and RevOps. • Support margin, churn, and contract reporting efforts. • Prepare ad hoc reports and data analyses as needed. Cross-Functional Support • Collaborate with Finance, RevOps, and Sales to resolve order entry and billing issues. • Ensure compliance with internal billing policies and controls (e.g., discount validation, revenue rules). • Support documentation and improvement of billing and order-entry processes. Qualifications • Experience in order entry, billing, finance operations, accounts receivable, or similar administrative/operations roles. • Familiarity with Salesforce, Stripe, NetSuite, or other CRM/ERP/billing tools (preferred but not required). • Strong skills in Excel or Google Sheets for reconciliations and reporting. • High attention to detail and accuracy when handling financial data and contracts. • Strong organizational skills and ability to manage repetitive tasks efficiently. • Good communication skills and comfort working with cross-functional teams. Why This Role Is Exciting • Hands-on exposure to the entire order-to-cash cycle. • Experience with widely used SaaS tools and financial systems. • Collaboration across Finance, RevOps, and Sales. • Opportunity to develop highly transferable skills in Finance Operations, Billing, RevOps, and Reporting. • Meaningful work supporting digital accessibility and ADA/WCAG compliance. Apply tot his job Apply To this Job