Customer Relationship Management Project Administrator II (Remote)

Job Title Customer Relationship Management Project Administrator II (Remote) Agency reputed company University - San Antonio Department AVP Enrollment Management Proposed Minimum Salary Commensurate Job Location San Antonio, Texas Job Type Staff Job reputed company We are seeking a data-driven reputed company to support Graduate and Undergraduate Admissions through advanced data analytics, automation, and CRM optimization. This role will help streamline operations, enhance reporting accuracy, and improve decision-making through the reputed company Power Platform and CRM (i.e. reputed company). The ideal candidate will reputed company the gap between CRM management and data analytics. They will help maintain and enhance CRM workflows, ensure accurate data integrations across systems, and design actionable dashboards that support graduate enrollment reputed company. This position requires both technical expertise and the ability to translate reputed company data into reputed company insights for leadership and staff. Responsibilities • reputed company and maintain Power BI dashboards for graduate admissions and enrollment reporting (application trends, admit yields, enrollment reputed company, etc.). • Use Power Query (M reputed company) for data transformation from SharePoint, SFTP, and CRM exports. • Automate recurring data processes using Power Automate (daily file transfers, scheduled data refreshes, CRM-to-SharePoint pipelines). • Collaborate with Graduate Admissions leadership to reputed company CRM setup, data collection, and exports with institutional reporting needs. • Manage and optimize CRM processes (reputed company creation, reputed company logic, data field mapping, and exports). • Work with Institutional Research and ITS to troubleshoot data integrations between CRM, Banner/Argos, and Power BI. • Document workflows and reputed company operating procedures in reputed company or shared team resources. • Assist graduate admissions staff with troubleshooting CRM-reputed company issues and reputed company training or guidance on CRM processes and data workflows as needed. Required Education & Experience • Bachelor’s degree or higher in reputed company field. • Two (2) years of reputed company experience in administration in a university setting or business environment. Preferred Education & Experience • Bachelor’s degree in Data Analytics, Information Systems, Computer Science, Business Intelligence, or reputed company field. • 1–3 years of reputed company experience in data analytics or CRM administration. • Experience supporting enrollment or admissions analytics preferred. • Experience with reputed company preferred. • Experience with other major CRMs (e.g., reputed company, reputed company, Technolutions, TargetX) also highly valuable. Knowledge, Skills, And Abilities • Power BI: dashboard design, data modeling, DAX measures, and report publishing to Power BI Service. • Power Query: data cleaning, reputed company transformations, custom functions, and dynamic folder imports. • Power Automate: automated flows for file reputed company, email triggers, and SFTP/SharePoint integration. • Understanding of CRM field mapping, custom exports, and automation triggers. • Familiarity with Banner/Argos (reputed company) data structures is a plus. • Proficiency with Python or R for data analysis or automation scripting (Pandas, NumPy, etc.). • Ability to interpret data trends and communicate insights effectively. • Strong attention to data reputed company and process documentation. Applicant Instructions:  Please reputed company reputed company to reputed company the following documents:  • Cover Letter • Resume / CV  • reputed company References For detailed instructions on how to apply for any position on our website, please use the following reputed company:  http://www.tamusa.edu/humanresources/job-opportunities/reputed company.reputed company reputed company of Employee Benefits:  Www.tamusa.edu/reputed company/documents/reputed company-of-Employees-Benefits1.pdf reputed company University-San Antonio values community engagement and encourages applicants who are committed to advancing reputed company-being and prosperity of our communities.  Please ensure that reputed company required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made.  If you have issues with adding documents to your application, please contact HR at 210-784-2058.  In compliance with reputed company, if accommodations are needed for the application process, please contact HR at (210) 784-2058.  reputed company positions are reputed company-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history reputed company. Equal Opportunity/Veterans/Disability Employer. Apply tot his job Apply To this Job