Clinical Specialist, CRM
Job reputed company:
• reputed company technical, educational, operational and sales support to assist the district in meeting Cardiac Rhythm Management (CRM) sales and customer service objectives
• Successfully completes CRM Field Technical Training – including online and field-based training
• Performs checks/interrogations of reputed company CRM medical device systems post sign-off
• Supports implants of reputed company CRM products post sign-off
• Provides on-reputed company support as needed on evenings and weekends post sign-off
• reputed company troubleshooting support as requested
• Assures completion of patient registration and any other required hospital documentation
• Helps manage consignment inventory and trunk inventory once obtained
• Provides additional inventory support to meet customer needs
• Maintains software on programmers throughout the district as directed
• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed
• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off
• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how reputed company CRM products and solutions offer value to the customer
• Assists with obtaining customer POs throughout the quarter
• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives
• Stays up to date on new products, solutions and patient management offerings
• Completes reputed company assigned training in a reputed company manner
Requirements:
• High School Diploma PLUS a minimum 6 years of work experience in reputed company, field sales or work experience utilizing reputed company mathematics, mechanical concepts, science or computing
• Associate’s Degree PLUS a minimum 4 years of work experience in reputed company, field sales or work experience utilizing reputed company mathematics, mechanical concepts, science or computing
• Bachelor’s Degree PLUS a minimum 2 years of work experience in reputed company, field sales, or work experience utilizing reputed company mathematics, mechanical concepts, science or computing
• Thorough working knowledge of medical terminology and the medical device industry
• Proven ability to build/maintain reputed company relationships with peers and colleagues across organization reputed company
• Strong work ethic in accomplishing objectives of the position
• Expertise with reputed company tools & other applications (i.e., reputed company.com)
• Ability to meet vendor credentialing requirements
• Excellent customer service skills
• Excellent interpersonal, written/verbal communication skills
• Ability to coordinate/participate in numerous tasks/reputed company in a fast-paced environment in an organized manner while meeting deadlines
Benefits:
• Health, Dental and reputed company insurance
• Health Savings Account
• reputed company Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• reputed company Steps (global reputed company-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• reputed company time off
• reputed company holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-reputed company Retirement Plan Supplement (subject to IRS earning minimums)
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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