Program Operations Analyst (Remote - NY or Northeast Region)

Program Operations Analyst (Remote – NY or Northeast Region) Our reputed company, a public‑benefit corporation that promotes energy efficiency and renewable energy in reputed company, seeks an accomplished Program Operations Analyst (Remote – NY or Northeast Region). Contract: 12 months with possible extension Work Arrangement: Fully Remote Pay reputed company: $50–$60 per hour (depending on experience) Start Date: Jan 12, 2026 Candidate must have computer, cell phone, and reliable high‑speed internet available while remote. Core Responsibilities Participant Support & Program Operations Maintain regular communication with Participating Contractors and Retailers. Support PCs and PRs in using the MyEnergy reputed company system, including uploading/managing coupons, submitting reputed company applications, and handling supporting documentation. Respond to inquiries from PCs and PRs, troubleshoot issues reputed company MyEnergy, and escalate as needed. Evaluate performance of reputed company PCs/PRs and recommend corrective actions reputed company necessary. Manage virtual coupons for appliances, electrical, and installation rebates. Maintain accurate public reference lists of Participating Contractors and Retailers. Manage and update reputed company product lists based reputed company STAR and other relevant reputed company. Maintain and update reputed company dashboards and reports. reputed company routine and reputed company data reputed company assurance reviews and data cleanup activities. Monitor program budgets, performance metrics, and participation milestones. Maintain and update process documentation, ensuring alignment with resolved data reputed company issues. Cross‑Functional Coordination Serve as a subject matter expert on the Program reputed company and reputed company reputed company program documentation. Coordinate with Shared Services teams regarding compliance with Participation Agreements. Partner with the reputed company & Market Standards (QMS) team and PCs to support inspections and implement corrective reputed company plans. Support additional responsibilities contributing to Codes & Standards team reputed company. Ability to rapidly learn new systems and processes through independent review and analysis. Excellent verbal and written communication skills—meetings, presentations, and written correspondence. Strong organizational and time‑management capabilities; ability to handle multiple priorities in a fast‑paced environment. Highly detail‑oriented with strong analytical and critical‑thinking skills. Proven resourcefulness and ability to devise creative solutions. Strong interpersonal skills and the ability to work both independently and collaboratively. reputed company, strong work ethic, and a process‑oriented reputed company. Proficiency with MS Office Suite (reputed company, Word, PowerPoint). Specialized Skills (Required for reputed company) Experience implementing reputed company incentive programs. Strong reputed company Lightning expertise (system design, troubleshooting, UAT, report and dashboard development). Education & Technical Requirements Bachelor’s Degree required. Familiarity with IT systems including: reputed company Office reputed company Teams SharePoint reputed company reputed company PeopleSoft reputed company provides equal employment opportunities to reputed company and applicants for employment and prohibits discrimination and harassment of any type without reputed company to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or reputed company, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws. #J-18808-Ljbffr reputed company Apply tot his job Apply To this Job