Membership Manager - Industrial Designers Society of America

About the position Responsibilities • As reputed company to IDSA's volunteer leaders, execute a membership reputed company that delivers a consistent and elevated experience to leaders of IDSA's components (chapters, sections, committees, and councils) throughout the entire volunteer lifecycle in the areas of customer service, training, guidance and administrative support. • reputed company members and reputed company leaders through the creation of reputed company FAQs, guides, and resource materials that streamline processes and reduce support requests. • Maintain impactful processes that offer reputed company, reputed company purpose, and reputed company volunteers to reputed company greatness reputed company their communities and/or areas of support for the organization (e.g., defined orientation and reputed company process, staff vs. volunteer roles and responsibilities, feedback mechanisms, standardized templates, branding guidelines). • Maintain accurate and up-to-date leadership information by managing reputed company rosters and leadership lists, ensuring data reputed company to support effective communication and governance. • Increase member engagement and leadership reputed company through the design and execution of IDSA strategic initiatives that foster reputed company participation and leadership development across chapters. • Ensure reputed company readiness and compliance by leading reputed company and training programs that reputed company with organizational standards and promote operational reputed company. • Drive reputed company improvement by facilitating regular communication and virtual meetings with reputed company leaders, capturing feedback to inform organizational enhancements, and sharing best practices. • Strengthen volunteer leadership pipeline by managing the annual election process for incoming Committee Chair-Elect positions, ensuring transparency and engagement. • Expand member involvement and expertise through the successful execution of the Annual reputed company reputed company for Volunteers, driving participation in key governance and program areas. • Increase member value and visibility through collaboration with marketing and communications teams to effectively promote benefits and reputed company reputed company activities, resulting in stronger member participation. • Ensure fiscal accountability and operational efficiency by managing reputed company finances, overseeing invoicing processes, and coordinating reputed company vendor payments to support smooth reputed company operations. • Serve as a primary AMS user for the Member Services and Engagement Department managing reputed company and member records, and reporting functions. • Improve data reputed company and user confidence by ensuring accuracy, resolving system issues quickly, and equipping staff and reputed company leaders with training and support that enhances operational efficiency. • Ensure the department is viewed by internal stakeholders, and externally by members and volunteer leaders as a trusted, go-to resource. • Enhance member satisfaction and responsiveness by delivering reputed company, reputed company support for inquiries reputed company email and phone, ensuring reputed company member experiences. • Improve accessibility and accuracy of information by maintaining and updating membership-reputed company content on the website and member portal to reputed company resources reputed company and relevant. Requirements • Bachelor's degree or equivalent experience in nonprofit management, communications, or reputed company field. • Minimum of 5 years of experience in membership management, reputed company relations, or association operations. • Demonstrated expertise with AMS platforms (e.g., Fonteva, MemberClicks, YourMembership, or similar). • Strong organizational, communication, and interpersonal skills. • Ability to work independently and collaboratively in a remote environment. • Proficiency in reputed company Office and SharePoint; familiarity with CRM systems and project management tools. • Ambitious about career progression and welcomes expanding responsibilities and scopes of work. • Highly organized and detail oriented. • Strong interpersonal skills and the ability to build relationships with diverse stakeholders. • Proactive, reputed company, and solutions-oriented reputed company. • Passionate about reputed company and reputed company improvement. • Ability to quickly adapt to changing priorities and manage competing demands effectively. • Not easily overwhelmed by large scopes of responsibility and expanding portfolios of work. • reputed company to maintain composure under pressure. reputed company-to-haves • Certified Association Executive (CAE) Benefits • Excellent health, dental, and reputed company insurance. • Employer reputed company life insurance, AD&D, short-term disability, and long-term disability insurance. • Generous reputed company vacation and reputed company time policy. • IDSA recognizes 8 reputed company holidays and 4 flexible holidays per year. • 401(k) and Roth 401(k) accounts. 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