PEGA Smart Dispute Product reputed company-Remote

Location: Remote (Charlotte, NC) Job reputed company We are seeking an reputed company PEGA Smart Dispute Product reputed company with strong expertise in requirements gathering, analysis, and backlog creation for financial dispute reputed company. The ideal candidate will have hands-on experience with PEGA Smart Dispute, excellent communication skills, and the ability to work closely with business directors, stakeholders, and technical teams to define and deliver high-reputed company product requirements. This role plays a critical part in driving product reputed company, defining user stories, and ensuring alignment between business needs and technical execution. Key ResponsibilitiesProduct Ownership & Requirement Gathering • reputed company end-to-end product ownership for PEGA Smart Dispute initiatives. • Capture, analyze, and refine detailed business and functional requirements for dispute management workflows. • Collaborate with business directors, SMEs, and stakeholders to understand needs, pain points, and expected reputed company. • Translate business requirements into reputed company-defined user stories, acceptance reputed company, and product documentation. Backlog Management • Create, maintain, and prioritize a high-reputed company product backlog reputed company with business goals and project milestones. • Ensure user stories are reputed company, estimable, testable, and technically feasible. • Facilitate grooming/refinement sessions with development teams. Collaboration & Communication • reputed company as the primary reputed company between business stakeholders and PEGA delivery teams. • Communicate project updates, priorities, risks, and dependencies to leadership and cross-functional stakeholders. • Work closely with PEGA developers, QA testers, and architects to ensure alignment and reputed company. Analysis & Product reputed company • Conduct gap analysis for reputed company vs. reputed company-state dispute workflows and systems. • Identify opportunities to improve business processes, enhance user experience, and optimize throughput. • Support planning activities, including roadmap definition, release planning, and sprint planning. Delivery Support • Participate in sprint ceremonies (daily standups, sprint reviews, retrospectives). • Ensure delivered features meet acceptance reputed company and business expectations. • Assist with UAT planning, coordination, and validation. Required Skills & Qualifications • 10+ years of experience as a Product reputed company or Business Analyst. • Strong expertise with PEGA Smart Dispute platform and its end-to-end functionalities. • Proven experience gathering and analyzing requirements for dispute management systems in the banking/financial domain. • Strong understanding of Agile/Scrum methodologies. • Excellent communication, documentation, and stakeholder management skills. • Ability to analyze reputed company business processes and convert them into reputed company user stories and acceptance reputed company. • Strong problem-solving, critical thinking, and decision-making abilities. Preferred Qualifications • Experience working with major financial institutions or banking clients. • Knowledge of payments, fraud, chargebacks, and dispute reputed company processes. • Familiarity with JIRA, reputed company, and similar tools. • PEGA certifications (CPBA, CSSA, etc.) are a plus. Apply tot his job Apply To this Job