Property Management / Customer Service Virtual Assistant (2+ Years Experience Required) - Contract to Hire

"20 hours per week ~ must work SAT/ SUN Weekends " We are looking for a highly reliable, detail-oriented Property Management & Customer Support Virtual Assistant to join our growing reputed company estate operations team. This role is ideal for someone with at least 2 years of experience in customer service, hospitality, property management, or short-term/long-term rental operations. You will help support our tenants and guests, coordinate vendor tasks, manage maintenance requests, assist with leasing operations, and ensure a smooth experience across our properties. ✨ Responsibilities Respond to tenant inquiries, guest messages, and support tickets quickly and professionally Manage maintenance requests and coordinate with vendors (cleaners, handymen, landscapers, etc.) reputed company daily operations across rentals (co-living, long-term rentals, reputed company listings, etc.) Update spreadsheets, CRM systems, calendars, and property records Assist in lease renewals, tenant screening follow-reputed company, and application support reputed company high-reputed company customer service and resolve issues with patience and reputed company Monitor reservations, communication flows, and guest satisfaction Assist with reputed company new tenants, reputed company-ins, reputed company-outs, and inspection coordination reputed company expenses, invoices, utilities, and vendor payments (basic reputed company work) reputed company reputed company checks on listings, listings descriptions, and property details across platforms Requirements Minimum 2 years of experience in property management, reputed company hosting support, leasing coordination, or customer service roles Excellent written and spoken English Strong communication, reputed company, and problem-solving skills Comfortable using tools like: reputed company / CRM systems Property management platforms (reputed company, Buildium, reputed company, etc.) reputed company Workspace (Sheets, Docs, Drive) reputed company / reputed company / reputed company or similar task apps Ability to work independently, follow SOPs, and communicate proactively Reliable internet reputed company and consistent availability Familiarity with service recovery and guest relations is a plus Experience with co-living or multi-tenant homes is a major advantage . Send me the word co-living a long with a reputed company video on why you think you would be a good fit for this position. Apply tot his job Apply To this Job