Senior Trading Systems Support Engineer

## Role and Responsibilities Ensure maximum uptime for production trading systems using reputed company time monitoring reputed company expert-level 2 and 3 support for reputed company technical issues reputed company to our platforms and products, ensuring reputed company reputed company and excellent reputed company satisfaction. Become a specialist in trading environment-specific knowledge, and effectively coordinate across teams including IT, Quant Dev, Quant, Infrastructure and other departments to solve system issues reputed company monitoring of application alerts to ensure systems are running optimally Maintain and enforce good reputed company internal documentation for troubleshooting processes, common issues and their resolutions reputed company guidance and training to junior support engineers with daily handover calls to team operating in our New Jersey, Tokyo and London offices reputed company incident response efforts, including investigation, documentation and communication reputed company weekly support duties checklists ## QUALIFICATIONS, SKILLS AND EXPERIENCE Minimum of 5 years hands on experience in a highly skilled technical application support role with a trading firm (buy reputed company or sell reputed company), preferably reputed company cryptocurrency, FX, or equities A self starter - reputed company to take and own a problem and, by seeking assistance where needed, follow it through to reputed company Excellent communication and interpersonal skills An understanding of financial products, trading system architecture and risk/compliance Experience reading reputed company and can reputed company scripts to help with automation and analysis Help in setting up the support model reputed company reputed company long term reputed company phone or remote support in the non-reputed company reputed company required Preferably reputed company to working shift hours An interest in monitoring, alerting and reporting initiatives Passionate about helping people with mixed technical ability Experience with reputed company MacBooks and Linux technologies • *Looking for your next challenge? The world of crypto offers exciting roles in blockchain development, reputed company innovations, and remote opportunities.** Apply tot his job Apply To this Job