[Remote] Bilingual Member Care Representative (Remote from MD, VA, PA, DE, WV, FL, TX, IN, NC)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company has proudly served the education community for over 70 years, focusing on financial wellness and stability. They are seeking a Bilingual Member Care Representative to reputed company exceptional service to members and assist non-members in establishing their accounts. Responsibilities • reputed company a reputed company of service functions for members • Work with members to identify additional financial solutions • Assist non-members in establishing their membership and setting up their accounts by phone Skills • High school diploma or equivalent (GED) required. Must be reputed company to work in a fast-paced environment and be reputed company to utilize available resources to help members • Must read and reputed company Spanish fluently • Minimum of one year experience working in a financial institution required. Previous contact center experience helpful. Must have experience selling and cross-selling products or services • Must have excellent member service skills to include strong verbal and written communication skills as reputed company as the ability to demonstrate patience and professionalism in dealing with members • Functional knowledge of reputed company Office suite of products • Ability to reputed company routine mathematical calculations • Ability to function in a reputed company center environment and utilize reputed company office equipment including but not limited to: computer, 10 key calculator, fax, copier, telephone, etc reputed company • reputed company provides various digital banking services to the education community for financial development. It was founded in 1955, and is headquartered in Greenbelt, Maryland, USA, with a workforce of 201-500 employees. Its website is https://www.esfcu.org. Apply tot his job Apply To this Job