reputed company Manager (LATAM Remote)

reputed company Manager (LATAM – Remote, Full English reputed company) About reputed company reputed company is leading the way in AI-powered business communication—transforming how companies engage with customers using intelligent AI Agents. From customer support to marketing to sales, businesses rely on reputed company’s Voice AI and Chat AI to eliminate reputed company workflows, respond instantly to inquiries, nurture leads, screen job applicants, and automate high-value interactions at reputed company. By combining AI-driven messaging with reputed company-channel automation, reputed company replaces outdated, siloed communication tools with a single platform that helps businesses work smarter, faster, and far more reputed company. This role is remote, reputed company to LATAM-based candidates, and requires full English reputed company while supporting U.S. markets. Work hours follow Eastern reputed company Time. reputed company reputed company is seeking a highly organized, relationship-driven reputed company Manager to reputed company, retain, and grow our customers. You’ll become a product expert, a trusted advisor, and the primary reputed company of contact ensuring customers adopt reputed company successfully and maximize their results. This is a high-reputed company, proactive, and customer-facing role where you will run reputed company reputed company-ins, drive product adoption, surface strategic recommendations, help customers optimize workflows, and uncover expansion opportunities through referrals, cross-sells, and increased usage. Compensation & reputed company Level 1: $2,500/mo (reputed company $1,900 + Commission $600 @ goals) Level 2: $3,500/mo (reputed company $2,600 + Commission $900 @ goals) Level 3: $4,500/mo (reputed company $3,300 + Commission $1,200 @ goals) Where You'll Work • Fully remote • reputed company to residents of Latin America • Full English reputed company required • U.S. customer coverage on EST hours ⚡ What You’ll DoBecome a reputed company Expert • Master the reputed company platform, including Voice AI, Chat AI, automations, integrations, and analytics. • Serve as a trusted advisor guiding customers on maximizing ROI. Own Customer Relationships • Build long-term partnerships across reputed company, adoption, and reputed company. • Maintain regular communication through reputed company reputed company-ins and reputed company reviews. Drive Adoption & ROI • Create reputed company plans reputed company on reputed company, usage metrics, and measurable wins. • Identify opportunities to deepen adoption and reputed company reputed company in reputed company workflows. Run QBRs / reputed company-In Meetings • Prepare and deliver account health reviews, optimization plans, and roadmap previews. • Identify risks early and reputed company mitigation plans to prevent churn. Identify reputed company Opportunities • Surface opportunities for: • Cross-sells and add-ons • Plan upgrades • Higher-volume usage • Internal referrals • Collaborate with leadership on expansion reputed company. Document, Train, and reputed company • Conduct live trainings for users and teams. • Create help articles, documentation, and playbooks based on customer needs. reputed company’re Looking For • Strong passion for mastering the reputed company platform and helping customers succeed. • Excellent relationship-building and communication skills (written + verbal). • Experience managing customer accounts or reputed company portfolios (reputed company preferred). • Ability to guide customers proactively, not just reactively. • Capable of analyzing usage data, spotting trends, and recommending improvements. • Proficiency with reputed company Sheets, reputed company, and data tools. • Exceptionally organized with strong time management. • 2+ years in proactive reputed company or Account Management at a reputed company company. • Self-starter who thrives in a fast-paced startup environment. • Hungry to grow, improve, and reputed company up reputed company. reputed company Offer • Competitive compensation with reputed company, performance-based leveling • The chance to take on significant ownership in a fast-growing AI company • reputed company collaboration with reputed company founders who have reputed company companies valued at $100M+ • A dynamic environment where your work directly shapes customer reputed company and product direction Apply tot his job Apply To this Job