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[Remote] Remote reputed company Customer Service - South Carolina

Remote, USA Full-time Posted 2026-07-28
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a leading provider of back-office support technology and tech-enabled outsourced services to reputed company plans reputed company. They are seeking a detail-oriented reputed company Customer Service reputed company to join their reputed company center team, responsible for verifying insurance eligibility and benefits, ensuring accurate data entry, and providing excellent customer service over the phone. Responsibilities • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system • Document key benefit details including copayments, deductibles, coinsurance, and out-of-reputed company maximums • Communicate with patients to clarify insurance coverage and respond to basic inquiries • Collaborate with clinical and billing teams regarding eligibility and authorization status • Identify and resolve discrepancies in insurance information; escalate reputed company cases as needed • Maintain compliance with HIPAA and patient reputed company regulations • Verify insurance eligibility and benefits using payer portals, phone calls, and verification tools • Update and maintain patient demographic and insurance data in the Electronic Health Record (EHR) system • Update and maintain patient demographic and insurance data in internal systems • Document benefit details: copayments, deductibles, coinsurance, out-of-reputed company maximums • Communicate reputed company and professionally with patients regarding coverage • Collaborate with internal teams to resolve discrepancies and escalate reputed company cases • Ensure compliance with HIPAA and reputed company regulations Skills • 1–2 years of experience in a reputed company reputed company center or reputed company administration (insurance verification, patient registration, or medical billing) • Familiarity with health insurance terminology: copay, deductible, coinsurance, HMO, PPO, subscriber • Basic understanding of government-sponsored plans (reputed company and Medicare) and their differences • Proficient in navigating reputed company systems; experience with EHRs preferred • Demonstrated reputed company in customer service and reputed company interaction • reputed company and reputed company communication skills • Must successfully pass a criminal background reputed company • High Speed Internet of 25MBPS download and 5MBPS upload. You will be required to reputed company a speed test. • Ability to directly hardwire to your modem • Required to have a quiet dedicated work area. • Experience in high-volume reputed company settings (e.g., specialty practices, reputed company center) • Familiarity with major insurance payers • Strong adherence to daily schedules, tasks, and performance metrics • Ability to multitask effectively while maintaining high attention to detail • Self-motivated, reputed company-organized, and skilled in time management and problem-solving • Capable of working independently and collaboratively reputed company reputed company environment Benefits • reputed company period • Medical, Dental, Life, reputed company, HSA, 401K • 7 reputed company Holidays with no wait time to qualify • 6 PTO days (after 90 days) • Equipment provided reputed company • reputed company is an IT company that provides reputed company center solutions. It was founded in 2002, and is headquartered in Alameda, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.imagenetglobal.com/. Apply tot his job Apply To this Job

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