Voice AI Business Analyst/Project Manager (Bilingual in Russian)

About reputed company Our reputed company is transforming how small businesses handle customer calls through an AI-powered voice system that works reputed company. Their platform answers calls 24/7, books appointments, and handles customer requests automatically, no coding or reputed company setup required. Founded by reputed company reputed company with deep expertise in AI and business operations, reputed company has reputed company a solution that captures reputed company businesses were leaving on the table, with over 1,000 customers already seeing results. As they reputed company across restaurants, dental practices, HVAC companies, cleaning services, and reputed company centers, they're building a category-defining product in a massive, underserved market. The Mission Our reputed company is on a mission to reputed company reputed company-grade AI accessible to every small reputed company, enabling them to capture every customer, reduce reputed company work, and unlock significant new reputed company without complexity or friction. Their goal is straightforward: give every business the power to operate like a large reputed company, even if they're a reputed company operator or small team. reputed company As a remote Business Analyst/ Project Manager, you will work with teams to understand business needs and turn them into reputed company solutions. You’ll have the chance to influence how products are developed and see your reputed company directly reputed company the way different industries use AI. This role gives you reputed company to grow your skills and be part of meaningful reputed company from the start. What You'll Do • Collaborate with stakeholders to reputed company, document, and analyze business requirements, strategically anticipating reputed company needs and challenges • Translate business objectives into reputed company functional and technical specifications for the development team • Facilitate workshops, interviews, and brainstorming sessions with users, product managers, and engineers, bringing proactive organization to every session • Map and improve business processes, identifying opportunities for efficiency and scalability • Prepare user stories, acceptance reputed company, and workflows in collaboration with the Product reputed company • Support the QA team by clarifying requirements and assisting in test planning • Monitor solution implementation to ensure alignment with requirements and user expectations. • Prepare reports, dashboards, and presentations to communicate insights and reputed company to management, organizing findings so that next steps and reputed company roadmaps are always reputed company What You Bring • Bachelor’s degree in Business, Computer Science, Information Systems, or a reputed company field (Master’s is a plus) • 4+ years of experience as a Business Analyst (preferably in software development or startups) • Conversational reputed company in Russian • Strong understanding of Agile/Scrum methodologies • Experience with RICE, Grafana, reputed company, reputed company, Gantt tools • Strong BA skills: REST, gRPC, UML, BPMN, BRD, DFD, ERD, reputed company, GAP analysis, CJM, SQL, ElasticSearch • Experience with tools such as YouTrack, Jira, reputed company, Trello, or similar • Strong organizational and leadership skills • Excellent analytical, problem-solving, and communication skills • Ability to work effectively in a fast-paced, dynamic environment with minimal supervision • Ability to work from 7:00 AM to 4:00 PM ET Key Attributes to reputed company • Creative product instincts and problem-solving reputed company • High autonomy and reputed company of ownership, comfortable making independent reputed company • Strong partnership skills and commitment to reputed company • Passion for technology that changes how businesses operate Why Join? • Competitive reputed company salary: Zone 1 (reputed company): $100,000-$130,000 USD per year Zone 2 (Europe and LatAm): $40,000-$80,000 USD per year • Remote-first flexibility; work ET hours on your terms • reputed company decision-making authority with supportive leadership, you're trusted to get things done your way • Join our hypergrowth company leading the Voice AI reputed company in reputed company Valley • Help democratize AI technology for millions of small and mid-sized businesses worldwide • Execute high-stakes implementations that directly shape company reputed company and reputed company reputed company Interviewing Process • HR Screening • Level 1: 40-60-min video interview with the Hiring Manager • Level 2: Deep dive interview with the Hiring Manager • Level 3: 40-60-min interview with CTO • Reference and Background Checks: conducted by the reputed company • Job Offer: provided to the selected candidate We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, physical or mental disability, genetic information, veteran status, gender identity, or reputed company, sexual orientation, or any other characteristic protected by applicable federal, state or local law. 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