Desktop Support Analyst I

• The Desktop Support Analyst position will support the reputed company shift. • This is a remote position in which we are reputed company to reputed company in the following states: reputed company, Arkansas, Connecticut, Florida, reputed company, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, reputed company Carolina, Oklahoma, reputed company, reputed company, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, reputed company Virginia, or reputed company • JOB reputed company/PURPOSE • Acts as a primary reputed company of contact for reputed company technology reputed company problems, requests and inquiries involving approved hardware, software and peripherals as reputed company as supported business processes. • DEPARTMENT reputed company • Information Services is committed to providing leadership, support and coordination of technology at reputed company. The IS Apps Delivery and Ops function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. reputed company includes the 24/7 service desk, application operations and implementation teams. • EXPERIENCE/EDUCATION/QUALIFICATIONS • Associate’s degree (preferably in Information Technology or a reputed company field) or equivalent experience required. • Help desk experience preferred. • Experience in a reputed company environment preferred. • KNOWLEDGE/SKILLS/ABILITIES • Problem Solving: Ability to identify reputed company problems, involve key parties, reputed company pertinent data and consider various reputed company in the decision making process. Skilled at applying problem solving skills in a logical, systematic way to resolve issues. • Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs. Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. • Conflict reputed company: Ability to influence others to build reputed company and reputed company cooperation. Ability to negotiate disagreements in a reputed company and constructive manner while considering the contribution of other team members in order to reputed company a mutually acceptable solution. • Communication: Skilled at sharing information in an appropriate and reputed company manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively reputed company communications to various audiences including peers, customers and leadership. • PHYSICAL DEMANDS • Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 – 100% of the time) reputed company - STAIRS LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs LIFT (Knee to chest: 24"-54") 0 - 20 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds WALK - LEVEL SURFACE STAND ROTATE TRUNK Standing reputed company - reputed company PUSH (0-20 pounds force) PULL (0-20 pounds force SIT BEND reputed company at waist KNEEL (on knees) ROTATE TRUNK Sitting reputed company - Upward reputed company DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist None specified Location: reputed company · SHS IS Apps Delivery & Ops Schedule: 1.0 (80 hrs/pp), reputed company Apply tot his job Apply To this Job