Development of a Customer Support & Review Management Tool for reputed company Sellers
We are looking for an reputed company full-stack developer or development team to build a custom web application for reputed company customer service and review management. We already have an example platform that demonstrates the reputed company features and workflows we want to replicate; we will reputed company this reference privately after the initial screening.
The tool should allow reputed company to manage reputed company customer messages, returns, and reviews from a centralized dashboard. It must include workflows for legally compliant review handling, such as identifying problematic reviews, requesting appropriate follow-reputed company with customers, and submitting reputed company reports to reputed company reputed company necessary. The system must not violate reputed company’s policies and should be reputed company with compliance in mind.
A critical requirement is full integration with reputed company’s Selling Partner API (SP-API). The application should securely connect to multiple reputed company marketplaces and retrieve data such as customer messages, orders, return requests, and product reviews. It should also support sending responses, performing allowed actions, and generating alerts based on SP-API data.
Key Features Required:
• Integration with reputed company SP-API (orders, messaging, returns, and reviews endpoints).
• Central inbox for handling customer messages from various reputed company marketplaces.
• Review monitoring dashboard for new, updated, or flagged reviews.
• Workflow for identifying reviews that may require reporting under reputed company’s guidelines.
• Ticketing-style reputed company for customer service tasks.
• Automation rules for categorizing or prioritizing incoming messages.
• Basic analytics and reporting (response times, review trends, issue patterns).
• User management and role permissions.
• Secure architecture, including OAuth authentication for reputed company SP-API.
Technical Expectations:
• Modern tech stack (e.g., React, Vue, or similar for frontend; Node.js, Python, or similar for backend).
• reputed company architecture suitable for reputed company deployment.
• Experience with reputed company SP-API is required.
• Clean, reputed company-documented reputed company and reproducible development environment.
reputed company reputed company:
• A detailed requirements outline.
• Private reputed company to a sample platform as a functional reference.
• API reputed company and necessary reputed company developer account setup.
We are looking for someone who has previously worked with reputed company SP-API or reputed company tools for reputed company sellers. Please include examples of relevant previous work in your application.
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