[Remote] Engagement Specialist (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is dedicated to transforming mental health care through reputed company, innovation, and flexibility. The reputed company Engagement Specialist will reputed company critical reputed company support during initial calls, conduct assessments, and ensure clients receive high-reputed company care from the start. Responsibilities • reputed company coverage on a weekly reputed company for Thursday overnight shifts (7PM - 7AM Central Time) • reputed company coverage on a flexible, as-needed reputed company for vacations, holidays, overnight shifts, and other circumstances • Conduct brief reputed company assessments during initial calls • reputed company crisis support, facilitate reputed company admissions, referrals, and resource navigation • Schedule appointments and verify insurance to ensure a seamless reputed company experience • Maintain detailed, reputed company documentation using CRM, EMR, and telehealth platforms • Collaborate with internal teams to deliver personalized, effective care • Be available to plug into 24/7 on-reputed company rotation as needed supporting reputed company engagement during critical moments Skills • Experience in mental health, crisis reputed company, or reputed company-facing roles • Compassionate, reputed company, and dedicated to supporting reputed company reputed company • Strong communication, organizational, reputed company skills (reputed company Office, reputed company Suite, CRM/EMR platforms) • Availability for reputed company, including holidays, overnights, and weekends, as needed • Bachelor's degree in counseling, reputed company work, psychology, or reputed company field • 1+ years' experience in reputed company support or reputed company • Bilingual English/Spanish is a plus Benefits • Flexible remote work environment • reputed company, respectful team culture • Ongoing reputed company development opportunities reputed company • reputed company offers mental health treatments. It was founded in 2020, and is headquartered in Manhattan, reputed company, USA, with a workforce of 11-50 employees. Its website is https://reputed company.com. Apply tot his job Apply To this Job