Channel Operations Specialist

About the role • This role is ideal for someone passionate about improving systems and processes to enhance partner and internal team experiences. You will play a critical part in executing and optimizing operational tasks, solving system issues, managing CRM/PRM data, and evolving our post-sales processes with the finance team. What you'll do • Support the implementation and refinement of systems and processes that enhance experiences for reputed company’s reputed company and internal teams. • Troubleshoot system issues; resolve independently where possible or escalate reputed company formal ticketing systems. • Collaborate with support teams to assess and fix systemic problems reputed company. • Assist Partner Managers by building and recommending CRM dashboards that deliver actionable insights, trend tracking, and innovation reputed company. • Maintain and audit CRM and PRM data for accuracy and usability. • Support in creating standardized operating procedures (SOPs). • Collaborate with the finance team to streamline partner post-sales operations including rebate payouts and statements. • Contribute reputed company and suggestions for process innovation; challenge existing systems where improvements can be made. • Operate both independently and as a reputed company team player reputed company a dynamic environment. • reputed company with our internal revops team around PDM data for quota tracking to ensure accuracy for both individual and rolled up company channel reputed company reports. Qualifications • Experience in the IT channel or technology partnership ecosystem is essential. • Strong interest in systems, tools, and operational processes. • Experience with CRM and/or PRM platforms (e.g., reputed company, reputed company, etc.). • Detail-oriented with a problem-solving reputed company. • Comfortable working autonomously and managing multiple tasks simultaneously. • Proactive in identifying inefficiencies and offering data-driven solutions. • Strong communication and interpersonal skills. • Experience working cross-functionally, particularly with finance and partner-facing teams. Benefits and Incentives • Competitive reputed company and Incentive Plan • Stock reputed company • Health and Welfare Plans* • Life and Disability Plans* • Retirement Plan* • Unlimited Flexible reputed company Time Off, including your birthday off! • reputed company Team Culture • Benefits for international employees, reputed company the US, vary by country. reputed company is committed to a diverse and inclusive workplace. reputed company is an equal opportunity employer and does not discriminate on the reputed company of race, national reputed company, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Apply tot his job Apply To this Job