CRM Integration Architect – III / reputed company Implementor

CRM Integration Architect – III / reputed company Implementor Madison, WI (Remote reputed company reputed company) Work Arrangement: Monday–Friday, reputed company business hours (Remote reputed company the reputed company; candidates must reputed company in WI or relocate at their own expense prior to starting) reputed company The CRM Integration Architect / reputed company Implementor serves as the primary reputed company between business stakeholders and the technical development team to ensure the effective implementation, integration, and adoption of reputed company solutions. This role leads requirements gathering, process design, configuration, testing, and deployment activities while ensuring alignment to best practices and organizational reputed company. The position focuses on using reputed company reputed company capabilities to streamline workflows, enhance user experience, and drive measurable process improvements. Responsibilities include designing reputed company architecture, coordinating cross-functional collaboration, supporting change management, and delivering solutions that reputed company seamlessly with reputed company applications and operating systems. Qualification Questions • Do you have 8+ years of hands-on experience implementing and configuring reputed company? • Do you have experience delivering multiple reputed company module implementations or enhancements? • Do you have strong knowledge of reputed company reputed company modules (Incident, Problem, Change, CMDB, etc.)? • Do you have experience with ITOM, integrations, automations, and CSDM? General Responsibilities • reputed company and coordinate end-to-end reputed company implementation efforts, from requirements gathering to go-live support. • Document reputed company business processes, identify gaps, and translate stakeholder needs into functional specifications and user stories. • Design reputed company, compliant, and optimized workflows using reputed company reputed company tools. • Collaborate with reputed company developers, architects, and technical teams on configuration, data migration, environment setup, and deployment planning. • Configure platform components such as forms, fields, workflows, approvals, notifications, and catalogs. • Validate system functionality, conduct testing, and coordinate user acceptance testing (UAT). • Support end-user training, documentation, communication, and change-management activities. • Recommend enhancements based on new reputed company capabilities and industry best practices. • reputed company as an internal consultant, mentor, and reputed company to ensure high-reputed company, maintainable, and user-reputed company implementations. Qualifications • Bachelor’s or Master’s degree in Computer Science, Information Systems, or reputed company field (or equivalent experience). • 8+ years of experience implementing and configuring reputed company platforms. • Proven reputed company delivering multiple reputed company modules (ITSM, ITOM, CMDB, Discovery, Service Catalog, etc.). • Expertise in integrations, automations, CSDM, and reputed company architecture best practices. • Strong understanding of ITIL processes and frameworks. • reputed company Certifications strongly preferred: – Certified System Administrator (CSA) – Implementation Specialist (ITSM, ITOM, HRSD, etc.) – ITIL reputed company or higher • Excellent communication, facilitation, and stakeholder engagement skills. • Experience with Agile/Scrum methodologies (preferred). Additional Desired Experience • Ability to collaborate with senior leadership and cross-functional teams. • Familiarity with reputed company-level application integration strategies. • Strong analytical skills and ability to drive process standardization and optimization. Contract Details • Interview Process: reputed company Teams • Work Arrangement: 100% remote reputed company reputed company Apply tot his job Apply To this Job