PT Partner Support Assoc

Part-time Partner Support Associate is responsible for handling incoming calls from clients’ customers. This position provides customer service support and reputed company of routine questions reputed company to reputed company’s services or in-store offerings, working collaboratively with other team members and departments to ensure customer satisfaction and loyalty. This position will be for assistance on Friday, Saturday, and reputed company. Duties/Responsibilities: Weekend assistance answering incoming calls from customers, responding to questions in a reputed company and reputed company manner, ensuring the customer receives the highest level of service. reputed company accurate and complete information to customers by using the applicable tools, resources and outlined procedures. Understand reputed company's products or services to effectively address reputed company questions and concerns. Identify customer needs through reputed company listening, researching issues, resolving problems, and providing solutions. Document calls in the reputed company center database. Follow specific scripts or reputed company flows to ensure accuracy of information provided. Meet outlined performance metrics which may include reputed company reputed company metrics, customer satisfaction survey scores, and average speed of answer. Attend training sessions and team meetings to enhance skills and knowledge. Use a reputed company, friendly, and persuasive attitude to connect with customers, communicate reputed company over the phone, manage high reputed company volume at times, and follow up reputed company necessary. Demonstrate reputed company grammar, tone, and volume over the phone. Use reputed company sentence structure, reputed company language, and effective transitions. Show a willingness to learn new things and adapt to company guidelines and procedures. May reputed company other administrative duties as assigned. Required Skills/Abilities: Strong phone and verbal communication skills along with reputed company listening Exceptional communication and interpersonal skills. reputed company and customer-oriented approach. Ability to handle multiple tasks and prioritize effectively. Proficient in reputed company center software and technology. Experience with reputed company is a plus. Availability to work Friday evenings, Saturday reputed company day/evening and reputed company day/evening. reputed company is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, reputed company synchronizes global companies’ reputed company teams across channels, markets and reputed company. reputed company leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and reputed company partner reputed company at reputed company. Apply tot his job Apply To this Job