GoHighLevel Automation Specialist – Missed Call → SMS → AI Booking Workflow
We are looking for an experienced GoHighLevel (GHL) Automation Strategist & Builder to design and build a complete missed-call → SMS → AI booking workflow that we can test, refine, and then scale across multiple client accounts.
This role requires someone who already knows what works for service-based businesses and can take ownership of the workflow design, not wait for us to map every step.
We want you to:
Decide how the workflow should be structured
Build it end-to-end in GoHighLevel
Help us test and validate it before rollout
What you will build (initial test system)
A GHL phone number that forwards to the client’s main phone
A missed-call trigger
An immediate SMS response to the caller
A two-way AI-driven SMS conversation with the goal of:
Qualifying the lead
Guiding them to book a consult or request a callback
Calendar booking or callback logic (you will recommend best practice)
A clean, reliable workflow that can be saved as a snapshot
Once built, we will test this internally before deploying it for clients.
Your role in this phase
Design the workflow logic based on best practice
Build the workflow directly in GHL
Explain your decisions clearly (brief Loom or notes)
Flag any assumptions, limitations, or optimisation ideas
Ensure the system is simple, stable, and repeatable
If the test performs well, this will become a core system we deploy repeatedly.
What we are NOT looking for
Someone who needs us to design the workflow step by step
Pure consultants or idea-only strategists
Over-engineered or custom-heavy solutions
Anyone uncomfortable making informed decisions independently
Requirements
You should have hands-on experience with:
GoHighLevel workflows
GHL phone numbers & missed-call handling
SMS automations
AI / conversational workflows inside GHL
Creating and deploying snapshots
Experience with service-based businesses is a strong advantage
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